Job Description

Summary

• Ensures that minimum brand standards have been implemented.


• Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.


• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.


• Works closely with other Food and Beverage Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.


• Ensures that Stewarding employees work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".


• Ensures all Food and Beverage equipment and other facilities in the Outlet kitchen are maintained according to the Departmental Operations Manual requirements.


• Constantly strives to satisfy the needs of the Outlet by providing the necessary operating equipment.


• Strictly adheres to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the outlet is adequately equipped.


• Maintains the cleanliness of the Outlet kitchens and equipment.


• Assists to ensure that the back-of-house areas are kept clean and organised.


• Ensures garbage are disposed off properly and ensuring that paper towel dispensers and soap dispensers are filled daily.


• Reports any difficulty or problem to Stewarding Manager/ Assistant Manager for solution or follow-up actions.


• Ensures proper handling of the automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes.


• Ensures tableware, chinaware, glassware, and silverware are washed and cleaned as per the established procedures.


• Conducts training to improve employees' knowledge and skills.


• Assists in conducting monthly inventory checks on all operating equipment and supplies.


• Handles and reports "Lost and Found" items according to the Hotel "Lost and Found" procedures.


• Assists to ensure that each outlet is supplied with clean and dry operating equipment.


• Assists to ensure that the food production areas are supplied with clean and dry kitchen utensils.


• Assists to supervise night cleaning contractors in kitchen and back-of-house food and beverage areas.


• Assists to ensure that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to established standards.


• Assists to prepare and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.

Qualifications

• Minimum 1+ years of experience in similar position.


• Ideally with a relevant degree or diploma in Hospitality or Tourism management.


• Demonstrate a growth mindset


• Coach, mentor & Empower T.E.A.M.