Job Description

Telesales Team Leader JDJob Title: Telesales Team LeaderCompany: Realty Smartz Pvt LtdLocation: Unit No.1117, 11th Floor, Tower A, Spaze iTech Park, Sohna - Gurgaon Rd, Block S, Sector 49, Gurugram, Haryana 122001About Us:Realty Smartz Pvt Ltd, founded in 2021, is a leading real estate consultancy firm based in Gurugram. We operate in the robust economy of the Delhi-NCR region, offering our clients a range of added-value services. Our reputation is built on trust, authentic guidance, and delivering maximum benefits to our clients.What We Offer:At Realty Smartz Pvt Ltd, you will have the opportunity to grow professionally in a fast-paced and progressive real estate environment. We provide opportunities for learning and advancement, and we reward our employees for their performance and dedication.Interested candidates are encouraged to apply with their CV and cover letter. We look forward to hearing from you.Realty Smartz Pvt Ltd is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.The Role:We are looking for an experienced and dedicated Telesales Team Leader to join our team. In this role, you will be responsible for overseeing our telesales team and ensuring that our sales targets are met. You will drive your team to deliver excellent customer service, maintaining the values and ethos of our company.You will be responsible for :

• Lead and motivate the telesales team to achieve their sales targets.
• Monitor team performance and report on metrics.
• Coach and develop team members, promoting a culture of continuous learning.
• Identify and implement strategies to improve quality of service, productivity, and profitability.
• Liaise with the management team to set and implement strategies to drive sales.
• Ensure the team delivers an exceptional customer experience consistent with our brand.

• Proven experience as a Telesales Team Leader or similar role in sales/customer service.
• Experience in the real estate industry is preferred.
• Strong leadership skills and the ability to motivate and lead a team.
• Excellent communication and negotiation skills.
• Proficient in relevant computer applications and call centre systems.
• Strong problem-solving skills and the ability to handle pressure and meet deadlines.

• Work in a company with a solid track record of performance
• Attractive Salary & Benefits
• Fantastic work culture

Anjum