Team Leader Digital Banking Surat
Year Surat, Gujarat, India
Job Description
- Team Management: Lead, motivate, and manage a team of approximately 15 Field Executives to achieve digital adoption targets and ensure high performance.
- Performance Monitoring: Track team performance and provide regular feedback. Conduct performance reviews and implement improvement plans as needed.
- Customer Engagement: Oversee the onboarding process for customers, ensuring a smooth transition to digital platforms and addressing any issues promptly.
- Training & Development: Provide ongoing training and support to team members to enhance their skills and knowledge of digital banking products and services.
- Goal Setting: Set and communicate clear goals and targets for the team. Monitor progress and adjust strategies to meet objectives.
- Reporting: Prepare and present regular reports on team performance, digital adoption rates, customer feedback, and market insights.
- Flexibility: Ability to work flexible hours to meet the demands of the position.
- Preferred bachelors degree in business, or related field.
- Strong team management skills.
- Excellent communication and interpersonal abilities.
- Deep understanding of digital banking services and market trends.
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Job Detail
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Job IdJD3493447
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear