Strategy Awareness and understanding of the Group\'s business strategy and work as appropriate to the role. Business Understanding of the business and role requirements and align the same in the workplace Processes Adhere to the policy requirements and work accordingly as per the laid down process and procedures Risk Management Escalate any Gaps in process/DOI whenever it surfaces. Exercise due care in handling any external email correspondence Identify and escalate any risk issues to the Manager and help in finding out solution to risk-issues. Demonstrate any time readiness to any audit (any internal/External Risk review Escalate any Gaps in process/ DOI whenever it surfaces. Participate in BCP test as applicable, Call tree exercise and address issues as appropriate. Maintain Clear Desk Policy Governance Maintain data confidentiality and seek clarification from managers wherever there is a point of doubt. Adherence to the code of conduct at all times and escalation to Line Manager in the event of any deviations/exceptions noted Dress Code adherence Regulatory & Business Conduct Display exemplary conduct and live by the Group\'s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank\'s Conduct Principles Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Other Responsibilities Effectively provide the inputs as appropriate for any process improvement and also work towards any system developments Role Specific Technical Competencies Banking Domain knowledge MS Excel Office Suite Communication Time Management Qualification 1-4 years\' experience in Financial Services Industry. Preferably 12 months experience in CDD/KYC process. Basic understanding of financial services and its various underlying products desirable. Needs to have an excellent understanding of sourcing information from various data sources, and in several cases utilizing financial reports, and audited statements for such purposes. Should have a keen eye for detail and needs to present his/her case accurately. Written and spoken English needs to be at par with business standards considering the amount of interaction required primarily through written communication. Problem Solving Skills - ability to think \'Out of the Box\' and independently work around issues that arise from time to time. Language skills (other than English/other Indian languages) a plus but not mandatory for the required role. Knowledge of the CDD/eCDD systems and processes and of the different requirements of certain countries will be an added advantage About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website
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