Team Leader (bilingual French & English) Ggn

Year    Gurgaon, Haryana, India
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Job Description


  • Team management experience
  • communication skills- B2 High/C1 Level - Both English & French
  • Minimum of 1 years\' experience within a contact Centre environment as a Team Manager
  • Experience within customer services(Voice process)
  • Excellent leadership and communication skills
  • Should be comfortable with rotational shifts & Week Offs
  • Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Ability to deal with demanding customers and escalations
  • Energetic and motivating individual
  • Creative thinking
  • Education
  • \xef\x82\xb7 Graduate
  • French Team Leader US -Gurgaon
Education : HSCExperience : Minimum 1 year of experience as a TLProcess : International (International Process only should apply)Background : BPO ExperienceShift Window : 24 x 7Weekoffs : Any 2 days in a weekExperience Target : Experience in handling team; have managed clients; hands on excel and people management skillsSkills : French Language is must & Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkageNotice Period : Minimum 30 days or immediate
  • Team management experience
  • communication skills- B2 High/C1 Level - Both English & French
  • Minimum of 1 years\' experience within a contact Centre environment as a Team Manager
  • Experience within customer services(Voice process)
  • Excellent leadership and communication skills
  • Should be comfortable with rotational shifts & Week Offs
  • Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Ability to deal with demanding customers and escalations
  • Energetic and motivating individual
  • Creative thinking
  • Education
  • \xef\x82\xb7 Graduate

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Job Detail

  • Job Id
    JD3359707
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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