Co-ordinates functions and activities with other department heads as assigned.
Monitors and controls, on an on-going basis:
Quality levels of product and service
Customer satisfaction
Merchandising and marketing
Operating costs
Sanitation, cleanliness and hygiene Upkeep of the entire area under his purview
Ensure optimum performance in specific jobs assigned in the above areas.
Establishes and maintains effective customer/employee relation.
Assist Asst. Managers in setting targets/ goals for the department, makes constant effort to achieve the same.
Minimize transaction time and introduce new techniques of intelligent selling.
Makes constant effort to up-grade and maintain the standards of cinema.
Conducts under the guidance of the Asst. Manager employee orientation, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity.
Develops formal training plans and conducts on the job-sessions for all employees of cinema.
Ensures all SOPs are followed during Operations in the Area assigned.
Ensures smooth and delightful Customer experience.
To assist the Asst. Manager in implementation of all contracts, AMCs etc.
To observe and report on a daily basis about any issues.
To ensure smooth Customer transactions following SOP guidelines.
Supervise the staff to ensure maximum productivity and get timely work done.
To ensure safety and security.
To provide a daily requisition for the next day based on the forecast of cinema.
Job Type: Full-time Salary: 150,000.00 - 180,000.00 per year Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Yearly bonus
Work Location: In person Expected Start Date: 20/03/2024
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