Team Lead

Year Vadodara, Gujarat, India

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Roles and Responsibilities:

Sourcing, Recruiting & Managing Team
Smooth functioning of Dept.
Team training about Soft skill, product training, product speech training
Day to day team work allocation - Day task assigning
Team Query solving
Monitor Team calling (Bad / Improper communication to be improve).
Non-commitment with customer to be identify & clear
Follow up with customer to be on time
Coordination with Internal Dept. for customer query
Lead generated by Team forward to respective Branch / Associate / Desk & Follow up for the same
Customer Query solving if not solved by Team members
Push team to achieving daily calling target & get optimum result
Calling HNI / Important customers
Handling Day to day customer query desk.
Guiding customer about existing product of company.
Effective Reporting at the EOD like Team Member wise, Calling project wise, per day calling, pending follow ups etc.
Maintain TAT on daily basis

Skills Required:

Experience Required:Minimum 2 to 5 YearsJob Types: Full-time, PermanentPay: \xe2\x82\xb917,000.00 - \xe2\x82\xb930,000.00 per monthSchedule:

Ability to commute/relocate:

Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

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