Team Lead Service Desk
Job Description
Service Desk Managers are also responsible for the day-to-day line management of Service Desk Analysts and driving a high quality, high performance and effective Service Desk, meeting their customer\xe2\x80\x99s needs and SLA requirementsJob title: Team Lead - Service Desk:Managing a team of Service Desk Analysts
Delivery of the day-to-day Service Desk function
Drive a motivated, high quality and highly productive team environment
Providing an escalation point to deal with Service Desk issues and escalations, both from the customer, and from our resolver teams
Identifying and implement operational improvements in the Service Desk areaLocation: Pune, IndiaTime Type: Full timeContract Type: Permanent
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Job Detail
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Job IdJD3309554
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear