Job Description

Responsibilities
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As a team lead you will be responsible for:

• People management for consultants in your team
• client relationship management for customers being supported by your team
• hiring for new/replacement positions within consulting team
• generating reports/presentation covering but not limited to elements like escalations, hiring, certification, training etc.
• Contribute to long term and short term organizational planning and strategy as a member of the management team, effective Team Management thereby ensuring customer satisfaction and team morale of the consulting team
• Manage and improve the effectiveness and efficiency of the consulting team.
• Define & ensure implementation of all key delivery strategies, processes, procedures, guidelines, tools, methods.
• Maintain high morale, satisfied and productive sub unit staff.
• Identify Talent within the team & define the development plan for the employee.
• Improving processes and policies in support of organizations mission, support better management reporting, information flow and management, business process and organizational planning.
• Having good knowledge on networking, security technologies, multi-vendor network, security solutions, security monitoring and management tools.
• Formulating skill improvement/ training plans and ensure successful execution of the same.
• Possessing excellent communication, interpersonal, people Management and Team Management skills.

As a billable consultant, you will work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in following activities:

• Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
• Ownership or support on creation of projects consulting blueprints and boilerplates
• Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
• Support on site or remote migration for complex solutions/environments, as required
• Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
• Acting as pre-sales consultant for some of the organic growth activities as needed.
• Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
• Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.
• Be recognized as an authority on Orange products and services both internally and externally.
• Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.
• Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.
• Participates in projects as part of a project organization respecting cost, quality and time constraints
• Provide consulting assessments for new and existing customers if needed.
• Ownership of the technical solution from concept to subsequent implementation.
• Present technical solutions to partners and their end-customers, both formally and informally, as required.
• Any other duties as required by Manager

Skill Profile
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• BSc/BE/BTech in Telecommunication or equivalent
• Technical certifications (minimum CCNP/CCDP/CCIP level) or equivalent experience
• Technical certifications (minimum CCNP Security level) or equivalent experience.
• Checkpoint / Palo Alto / Juniper/Bluecoat / F5 technical certifications would be added advantage
• CCIE or equivalent is a plus
• Implementation with enterprise experience in Cisco routing & switching, networking and security firewall ( ASA, Firepower )
• Knowledge and working experience on Cisco SD-Access Deployment & integration with related components would be added advantage
• Knowledge and working experience on Cisco Security Products (Firepower ,Client, Content Security Management ) is an added advantage.
• knowledge of Firewalls - Checkpoint, Fortinet, Palo Alto, Juniper - added advantage
• Knowledge of Firewalls - Checkpoint,Fortinet, Palo Alto,Juniper, Blue Coat, Zscalar (Checkpoint 2, Juniper 1, Fortinet 1, Zscalar 1)
• Experience on Cisco switches, Routers
• Experience in network security technologies like ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE etc.
• Excellent communication and interpersonal skills
• Excellent customer facing skills with track record of effective experience
• Excellent team player
• Fluent in both spoken and written English, other language is a plus
• Presales experience is a plus
• Knowledge required in Routing and Switching
• Reasonable business & commercial acumen
• Excellent organizational and planning skills
• Detail oriented
• Time management skills
• Independent self-starter
• "Can Do, customer-focused attitude
• Professional Experience : Minimum of 7+ years related work experience in customer facing organizations within the Telecom or IT industry, 2 to 3 of which in technology design consulting

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