Job Description

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title:Team Lead
Location: PuneEssential FunctionsWorking with the Center manager to ensure smooth function of the Amazon transportation operations in Pune-Executing the delivery process from delivery station to customer addressEnsure enough bandwidth in delivery team to ensure peak time delivery managementContinuously improve the delivery process and attain a sustained level of delivery performance improvementEssential SkillsStrong execution skills, Action oriented, go getterResourceful to identify the way to get things done using limited resources.Ability to work under pressure situations.Key job responsibilities
Typical responsibilities will include:
xc2xb7 Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
xc2xb7 Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
xc2xb7 Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
xc2xb7 Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
xc2xb7 Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,BASIC QUALIFICATIONS- Experience in an operational role
- Bachelor's degreePREFERRED QUALIFICATIONS- 1+ years of sales experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon