Company DescriptionSyngenta is one of the world's leading agriculture innovation company (Part of 33.4 billion USD Syngenta Group) dedicated to improving global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 60,000 people in over 100 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet.To learn more visit: www.syngenta.comUnique or interesting about this job:Apply our Global standard model to transaction processing, whilst getting exposure to diffrent country legal/tax requirements.Opportunity support implementation & learn change management as Syngenta roll out their digital solutions across P2PWork together with other procure to pay teams to achieve end to end process and service performancePurpose of the job:To manage their respective P2P team operating from the Pune GFO, ensuring smooth execution of procure to pay process area, Finance Service Desk and Travel & Expense processing. To secure compliance with Syngenta internal policies and control framework;Line Management of 10-14 team membersTo drive continuous review of processes and ways of working to optimize team efficiency, to identify & implement improvements to positively impact key performance indicators and client experienceProactive attrition management, talent retention & developmentMain activities the person in the job is responsible for:To provide a Procure to Pay service and apply domain knowledge on Accounts Payable, Payments, Vendor Maintenance, T&E, Audit, including Accounts Payable related Month End Close activitiesEnsure the team apply strict adherence to global standard process and business operations pack to deliver accurate and quality outputsWork directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service deliveryImprove productivity across teams through implementation of continuous process improvement initiatives.Constantly monitor the process for early signs of developing troublesReview and address Key Performance Indicators, Critical Business Indicators and SLA'sWorking with team to ensure that the SLA's for the process are being met. Routine monitoring of actions, to verify if the expected results are being achieved and - if they aren't - come up with corrective measures in a timely fashion.Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently when executing the processes, Gate Keeper for process exceptions, deviations & controlsDesign & operate visual control system to bring close focus on the process, in part to capture instances of waste - problems, interruptions, and delays - as they happenParticipates in monthly Governance interactions, provides an update on process improvements for the respective functional responsibilityActively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmarkManage Accountability process to convert problems caught on the visuals to assignments for action. First to understand root causes, and then to eliminate them.Supports on Issue and escalation for the respective process & builds control around itDevelop, manage and mentor team members which includes performance appraisalFunctional or Leadership Competency related specifically to this job:Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully.Judgment: Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense.Execution & Results Orientation: Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value.Lead & Manage Change: Challenges the status quo and champions new initiatives. Acts as a catalyst of change and stimulates others to change. Paves the way for needed changes. Manages implementation effectivelyExperience required for the jobEssential:7 - 9 yrs experience in MNC/BPO Industry with 3-4 yrs of team leading experienceKnowledge on P2P area as below :-Expert on the P2P end to end process. Processes in scope for P2P are Indexing, Invoice processing, Payments, Procurement support, AP helpdesk & VMDStrong Accounting concept/knowledge of procure to pay processTax , WHT, GST, knowledgePrior working knowledge in SAP ERP with VIM tool, Concur, ServiceNowStrong Analytical skills include identifying, forecasting and resolving problemsGood writing and documentation skills, Clear communicationAbility to create strong controlled process environment and adherence to controls and compliancesShould independently handle all type of queries from People/Client/ManagementMust have a strong understanding of Lean principles, and have successfully led Lean Transformation in business process environmentCompleted Lean, Opex / Six Sigma certification (Black Belt preferred).Excellent Client Management AbilitiesSound People Management Skills- must have lead a team of 10 analyst / senior analyst or above for at least 2-3 yearsThe role holder must comply with all the Quality Management, Business Continuity Management and Information Security Management requirements and guidelines of the organizationDemonstrated the ability to build and maintain a high-performing team; through effective coaching and development.Experience to be gained in the job:
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