Role: Team Lead- Flex Team
Location: Hyderabad, Telangana
Work Shift: Night Shift
Employment: Full Time
Who are we
Randstad Enterprise is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright\'s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.
Team you will be working with;
As a team lead your are responsible for the achievement of team/unit productivity and quality goals. Shadow the team members for short projects and ensure they are delivered with quality.
Job Responsibilities:
Level 2 support - handling escalation
2. Responsible for the achievement of team/unit productivity and quality goals
3. Shadow the team members for short projects and ensure they are delivered with quality.
4. Set up daily production goals/expectations/bay wise huddle (3-5 mins) and have your danglers ready for
the day.
5. Work load balancing.
6. Weekly one on one (1-2 recruiters/day) with MOM documentation.
7. Mid-Day review (3-5 min)/ understanding the challenges for the goal(how/what) (agenda is to help the
team achieve their goals.)
8. Follow up on submissions/tickets with the Onsite team.
9. Follow up with each and every individual on the nature of their work, their productivity and deliverables.
10. Act as a liaison between onsite team and the flex team for all activities, feedbacks and outcomes.
1. Train and mentor/coach team members to help them achieve their individual and team goals
2. Celebrate the success of each and every individual.
3. Send daily/weekly/monthly reports/dashboard to internal and onshore teams.
Preferred Skills:
Bachelor\'s degree is preferred.
2. Attention to detail
3. Excellent communication, presentation and customer service skills.
4. Should have excellent written communication skills.
5. 8-12 years of recruiting/US Staffing experience
6. Should have at least 4-5 years of experience managing a team of 15 team members and excellent
stakeholder management.
7. A strong work ethic and sense of commitment.
What can you expect in return from us?
Join a global market leader in HR services with industry recognition
Join a diverse and inclusive workplace
Join a company with a wide range of learning, development and advancement opportunities
Join a company that offers a great work/life balance
Join a company with proven processes and high-output technology to create efficiency
Get in touch:
Email: indu.sakinala@randstadsourceright.com
Contact: 9346997112
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