Job Description

DESCRIPTIONYou are responsible for managing FC operations on a daily basis, end to end operations for a shift during the day. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise. You will responsible to train and coach manpower under you to perform operational task as per company policies and compliance. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We\'re seeking a Team lead for our FC operations. In this role, you will be responsible for:Driving performance management of your team members. Preparing and implementing training and development plans for associates.Continuously improve the delivery process and attain a sustained level of delivery performance improvement.Conducting 4M and 5S audits for the delivery station on a daily basis.Stand-in for Area Manager.Ability to manage day and night shifts.Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly.Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix.Manpower planning for your and subsequent shifts with the support of other teams leads and Area Manager. Allocate labor from various sources, lead meetings, direct and assign job duties for FC AssociatesPerform in depth problem solving in all areas to ensure successful and continuous operations. Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when neededCommunicate with internal and external suppliers using all communication channels availableReport and escalate systemic issues to management as necessary and in a timely mannerParticipate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center. Perform administrative duties, and additional functions, as needed and determined by management. Support other spokes/ fulfillment centers as required and as determined by city leadership.
At Amazon, we\'re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONS- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with ExcelPREFERRED QUALIFICATIONS- Bachelor\'s degree

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