Team Lead Business Development/marketing (3 6 Yrs) Ahmedabad (it Sales)

Year    Ahmedabad, Gujarat, India

Job Description


- Meet and monitor leads, and target achievement on all allocated campaigns.- Set daily targets for all calling team members and support the team.- Daily monitoring of campaign performance basis voice dashboards/voice data; highlighting any challenges/issues and collaborating with other voice teams for solutions/resolutions - Weekly and monthly performance reviews of team members; and creation of individual scorecards.- Monitor all campaign calls to ensure that due procedures and quality standards are strictly adhered to by the calling team members.- Create a detailed campaign analysis and provide anecdotal feedback to customer success/sales teams.- Input into the development of individual team members, ensuring cross-training is carried out and there is sufficient knowledge and resources to cover absences.- Leads and promotes a team environment that enhances partnership and cooperation through effective liaison, communication, and an inclusive approach.- Provide coaching and guidance to team members to improve their performance.- Mentorship helps team members develop their skills, ultimately boosting their ability to provide excellent customer service and enhance sales interactions.- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input.- Schedule and organize team activities. (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3465740
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ahmedabad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year