Ability to meet tight deadlines and work to a high standard under pressure
Management of daily activities of a team. Team Size is 20+
Experience in GIS domain is preferred
Ensures achievement of all process, team and individual Customer Service goals and standards
Manages Key performance indicators
Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
Responsible for administrative aspects including reporting
Superior communication (oral, written), presentation, and interpersonal skills
Ability to plan, prioritize, organize and communicate with client
Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations
Roles & Responsibilities:
Written and spoken fluency in business English
Ability to meet tight deadlines and work to a high standard under pressure
Management of daily activities of a team. Team Size is 20+
Experience in GIS domain is preferred
Ensures achievement of all process, team and individual Customer Service goals and standards
Manages Key performance indicators
Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
Responsible for administrative aspects including reporting
Superior communication (oral, written), presentation, and interpersonal skills
Ability to plan, prioritize, organize and communicate with client
Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations
xefxbbxbfAbout the Comapany Accelerate your career with PradeepITPradeepIT is one of the largest, globally recognized IT Consulting firm to connect Indias deeply vetted talent team to global customer.Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:6+ Years of Experience 580+ Open source technology Consultant 120+ SAP Consultant 40+ Salesforce Consultant 60+ Adobe Consultant 100+ Mobility Consultant 890+ Clients in APAC, EMEA & USA Our BeliefsPradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.