Job Description

Job Title: - Target Operating Model VP Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We\'re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\' and clients\' needs. Whether you have family commitments or you\'re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager. and your request will be reviewed subject to business needs. Hybrid Working We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We\'re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date. Please discuss the detail of the working pattern options for the role with the hiring manager. Introduction: Wholesale Lending Operations \'Loan IQ Senior SME\' is responsible to serve as a strong leader to support the group\'s strategic change program of migrating from legacy ACBS platform to Loan IQ platform. Candidate will support the various aspects of the change program in the capacity of a senior SME including the business analysis, requirements, testing, reporting, process/procedures, operational readiness and training. The role holder will be required to build long lasting and trusting relationships with regional and global business partners as well as a diverse set of customers, clients and infrastructure/technology partners. Business and Infrastructure partners will each have their own strategies and the key purpose of this engagement is to ensure that we can deliver the Lending Ops agenda as per the group\'s strategy. The candidate will be responsible for strategic and tactical planning and execution to achieve the group\'s objectives and to meet the needs of the businesses at the right service level and cost, while driving a culture of service excellence and managing the risks and controls What will you be doing . The role holder will follow agreed design principles to establish Target Operating Model processes, focusing on objectives to Simplify, Standardise and Automate and drive out recommendations around Process, System and Organisational structure. . The role holder will liaise with all stakeholders including tech/ops partners and drive the documentation of business requirements, process flows, current vs future gap analysis, and any supporting data analysis. . The role holder will ensure all target processes are defined with a view to ensure robust controls are in place and ensure engagement with Controls and Rigour teams. . The role holder will ensure that the Process mapping and Procedures teams have relevant inputs to drive required documentation. . The role holder will prepare any required sign-off from stakeholders on various future state design decisions and Go/No Go decisions. . Drive execution of operations and technology agenda, procedures, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. . Lead the detailed business analysis, business requirements gathering, process flows design, procedures and build/execute end to end testing strategy. . Liaise with other groups including technology, operations, finance, and others to form partnerships within and outside the immediate team and ensure the proposed solution will work front to back and smooth execution of the change effort. . The candidate will be accountable for carrying our culture by promoting our Values at all times, keeping the client at the centre of everything we do and for developing strategy to complement our balanced scorecard. . The candidate will be accountable for ensuring appropriate governance of functions, risks and plans to ensure that managers are continually challenged in the right way to make significant and sustainable improvements that these are shared with peers and external partners appropriately. . The role holder must ensure effective and timely escalation routes through appropriate management to ensure project stays on track . The role holder will clearly articulate the roles and responsibilities for all stakeholders and will constantly monitor the risks so that support, escalation and resolution are aligned as the loan businesses are autonomous and have competing demands, including significant implications for compliance, regulatory or legal partners. . Experienced in creating and executing ambitious strategies whilst working inclusively with business and infrastructure partners. . Need to be able to be strong customer focused and are able to demonstrate service excellence as well as the ability to develop junior members of the team through coaching and feedback to show continual improvement to services. Risk . Strengthen First Line of Defense . Drive and embed the risk management culture across the team . Build the culture of learning and analytical growth . Measurable improvement in quality / feedback People Management . Engagement with direct /extended teams . Coaching / mentoring . Build the culture of learning and analytical growth What we\'re looking for: . Strong people management and motivation skills - Strong influencing and stakeholder management skills - Ability to deliver structured and effective feedback . Communication skills - Ability to synthesise and summarise information concisely - Ability to speak internationally with ease . Team work - Enjoys working in cross functional and multi-national teams - Ability to drive own performance and achieve results - Take responsibility for own personal development . Conceptual thinking - Strong strategic thinker with good commercial orientation - Able to see inside complex business problems to the core issues . Quality focused . Strong numerical ability - Able to analyze performance metrics and calculate performance and financial benefit - Data interpretation skills - MS Office applications . Proficiency in MS Office (Excel, Word and Power Point) . Knowledge of sales activities . Ability to translate written instructions into action items . Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times . Business acumen . Knowledge and understanding of the financial services industry, in particular commercial or investment banking . Knowledge of market and industry research tools, e.g. OneSource, Datamonitor, etc Skills that will help you in the role: . Candidate must be a MBA (Finance) or an equivalent postgraduate . Minimum of 9 years of relevant post qualification, preferably 5-7 year relevant experience in a financial services institution (corporate or investment banking/consulting) . Experience of working in a Corporate/Investment Banking/consulting . Track record of achieving results through managing teams in an operational environment Where will you be working Chennai Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. \'Be More @ Barclays\' represents our core promise to all current and future employees. It\'s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

foundit