Job Description

You Lead the Way. We've Got Your Back.



With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.



At American Express, you'll be recognized for your contributions, leadership, and impact--every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.



Join Team Amex and let's lead the way together.



The American Express Global Recruitment Coordination COE is a key function within the Global Talent Acquisition that handles all the activities post candidate identification leading to seamless offer release and joining at Amex. This position will report to the Team Leader , TA Co-ordinator. This role will be a part of Colleague Experience Group (CEG) and shall partner closely with Recruitment Team to best-in-class candidate and colleague and Hiring Leader experience.


How will you make an impact in this role?


• Support hiring leaders in raising requisitions timely and accurately
• Manage Shared Mailbox to route all new requisitions received to the GTA Managers for next steps
• Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards
• Co-ordinate interview schedules for candidates utilizing internal email calendar technology (i.e. Microsoft Outlook) and our video interview platform, any schedule changes and modify the schedule accordingly
• Manage Visitor Management System to pre-register candidates for interview (in person) as per protocol for smooth entry
• Regular reporting of data accuracy with needed follow ups with recruitment team members across the regions to ensure system adherence.
• Work closely with candidates, hiring leaders and recruiters to ensure real-time communication on any pre offer queries
• Support recruiters by sending in disposition correspondence as needed
• Collect interview guides and all requisite process details and file accordingly
• Maintain compliance to standard recruitment processes
• Comply with department of labor mandates and external/internal audits
• Ensure data integrity throughout the Recruiting lifecycle this includes loading new positions into the ATS, scanning and saving supporting documentation, and maintaining data routinely
• Participate in industry events, travel within and outside primary work location for recruitment activities


Minimum Qualifications


• Bachelor's degree or equivalent
• 3+years of relevant experience in running full cycle recruitment experience, system adherence and process governance
• Prior experience in recruiting support & administration activities like screening, scheduling, offer management
• Proficient with Excel & Power point. Ability to lead large data points and create dashboards and snippets.
• In-depth knowledge of the recruitment systems, ATS (Taleo), HRIS and recruitment policies
• Ability to handle challenging priorities in a fast-paced environment


Preferred Qualifications


• Being responsive and communicate clearly and openly
• Worked in a team that emphasized strong collaboration
• Ability to perform under pressure, manage high volumes and understands sense of urgency
• Excellent communication, partnership, influencing, and problem-solving skills
• Demonstrate high level of accountability and ownership
• Ability to multitask
• Ability to handle confidential information


We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:


• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.