Job Description

Req ID: 319089NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Systems Support Senior Associate - Cisco to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Job Responsibilities:

• Gather requirements, analyze technical networking issues and provide options and recommendations.

• Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.

• Supporting customer environments on 24x7x365 basis.

Mandatory:

• Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.

• Knowledge of Network Monitoring Tools i.e Voyence, Solarwind

• Network support and/or Network operations experience of 1-3 years

• Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines

• Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.

• Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network

• Advanced knowledge and troubleshooting skills to support wireless infrastructures.

• Advanced skills in gathering requirements and designing/implementing/supporting network solutions

• Advanced skills and knowledge and adherence to Change Management processes

• Excellent communication skills, both written and oral

• Strong customer service skills; interfaces with customers, end users, partners and associates

• Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals

Experience :-1 - 3 years of relevant experience or equivalent combination of education and work experience.Skills :-

• Good troubleshooting skills

• Customer facing skills

• Good verbal and written communication skills.

Educational Qualification :-B.Tech. or Any GraduateMinimum Certifications or Professional Credentials:-

• Minimum of CCNA level certification.

About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

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