Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Systems Integration Specialist to join our team in Bangalore, Karnxc4x81taka (IN-KA), India (IN).Avaya Voice, Enterprise Networking & Wireless Networking - Networks EngineerFMRJP00032985 - Networks Engineer 2 (3-5 Years)Primary Skills: Avaya Voice Technology, Enterprise Networking & Wireless Networking.Shift timings: 8:00am - 5:00 pm or 9:30am - 6:30 pm or 11:00am - 8:00pm or 1:00 pm - 10:00 pm
24x7 on-call Support on rotationThe Purpose of This RoleThis role requires experience on IT Network Infrastructure (Voice & Data) for providing operation support for Telecom & Network Infrastructure at Bangalore & Chennai and technical execution of changes as part of new initiatives.The Value You DeliverReporting to Team Leader and would be responsible for Telephony Infrastructure, Network Operations & Projects related to Telephony Infrastructure, LAN, WAN, MAN, WLAN. Primary role would be to Manage the Avaya CM infrastructure which comprises of Avaya CM 8.x, Avaya Session Manager, Avaya System manage, Avaya AES, NICE Call recording Platform and additionally manage Heterogeneous Network Infrastructure comprise of Cisco & HP Switches, Aruba Wireless. Person requires having excellent communication skills with analytical and problem-solving skills as it's a hands-on technical role.The Skills that are Key to this roleTechnical / Behavioral

• You need to have hands-on experience in managing Avaya Enterprise Telephony Infrastructure (CM 8.x/), H323 & SIP connectivity for Avaya & Non-Avaya Telephony integration, NICE call recording platform, CDR for call billing and regulatory requirements, Audio-conferencing solution etc.
• You are expected having fair knowledge on Routing & Switching Technologies / Protocols such as BGP, OSPF, HSRP, STP, SNMP etc. Knowledge in Telecom space for various LAN/WAN Circuits.
• You are expected having fair knowledge on Aruba Wireless infrastructure and Automation/Scripting and Network Monitoring & Reporting Tools.
• Structured and methodical in problem solving, ability to prioritize and manage time effectively. Clear understanding of Priority & Severity.
• Clear understanding of ITIL processes; Change, Problem, Incident and Release management practices.

The Skills that are Good to have for this role

• You need to be Customer oriented, ability to work under pressure and tight deadlines.
• A positive can do - will do attitude is essential.
• Organized with good attention to detail.
• Effective communication, able to work with teams, Good Documentation & presentation skills

The Expertise We're Looking For

• 4 years in IT / ITES (Enterprise Telephony on Avaya)
• Graduate / Maters in Computers or Electronics
• Technical certification: ACA / ACS / ACE, CCNA (Voice or R&S), CCNP
• Process Certification: ITIL, ISO 20K

Minimum Experience on Key Skills
- 3 to 5 yearsGeneral Expectation
1) Must have Good Communication
2) Must be ready to work in 10:30 AM to 8:30 PM Shift
3) Flexible to work in Client Location Manyata or EGL, Bangalore
4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option
5) Expect Full Return to office from Feb/Mar'25Pre-Requisites before submitting profiles
1) Must have Genuine and Digitally signed Form16 for ALL employments
2) All employment history/details must be present in UAN/PPF statements
3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup
4) Candidates must have real work experience on mandatory skills mentioned in JD
5) Profiles must have the companies which they are having payroll with and not the client names as their employers
6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period
7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasonsAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

NTT Data