Job Description

POSITION TITLE: Email Systems Administrator / Email Deliverability Specialist DESIGNATION Systems Administrator DEPARTMENT IT EXPERIENCE Minimum 2-3 years LOCATION Mumbai, India REPORTING TO IT Manager/Director OBJECTIVE OF THE ROLE Responsible for managing and optimizing our email infrastructure, ensuring high email deliverability rates, and maintaining the security and integrity of our email systems. Will be working closely with our IT and marketing teams to support email campaigns, troubleshoot deliverability issues, and implement best practices for email communication. JOB DESCRIPTION KEY RESPONSIBILITIES 1. SMTP Server Management: - Configure, manage, and maintain SMTP servers. Ensure servers are running efficiently and securely. Monitor server performance and troubleshoot any issues that arise 2.. Email Deliverability: - Monitor email deliverability metrics and implement strategies to improve inbox placement rates. Identify and resolve issues related to email delivery failures, bounces, and spam complaints. Work with ISPs and email providers to address deliverability challenges. 3. Domain Management: - Manage and configure email domains, including DNS settings, SPF, DKIM, and DMARC records. Ensure proper domain reputation management to maintain email sender reputation

4. Email Campaign Support: - Collaborate with the marketing team to support email campaigns and ensure successful delivery. Provide guidance on email best practices, including list management, content optimization, and compliance with email regulations. 5. Security and Compliance:. - Implement and maintain security measures to protect email systems from unauthorized access and malicious attacks. Ensure compliance with industry regulations and standards, such as CANSPAM, GDPR, and CASL 6. Reporting and Analysis: - Generate and analyze reports on email performance, deliverability, and engagement metrics. Provide actionable insights to improve email effectiveness and deliverability. 7. Training and Documentation: - Create and maintain documentation for email systems, processes, and best practices. Provide training and support to team members on email-related tools and procedures.

Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in email systems administration, email deliverability, or a related role.. - Strong knowledge of SMTP, DNS, SPF, DKIM, and DMARC. - Experience with email deliverability tools and platforms (e.g., Return Path, 250ok, Litmus). - Proficiency in email marketing platforms (e.g., Mailchimp, SendGrid, Salesforce Marketing Cloud. - Familiarity with email authentication protocols and email security best practices. - Excellent problem-solving and troubleshooting skills.. - Strong analytical and reporting abilities. - Detail-oriented with the ability to manage multiple tasks and projects Benefits: - Competitive salary package. - Health insurance coverage. - Opportunities for professional growth and development. - Dynamic and collaborative work environment. Join our team and be part of an exciting journey to revolutionize the way we deliver technology solutions while ensuring the highest standards of security and efficiency. Apply now

Job Types: Full-time, Permanent

Pay: ?18,598.20 - ?22,221.96 per month

Benefits:

• Provident Fund

Schedule:

• Night shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Email Systems Administrator: 1 year (Preferred)
• IT Manager/Director: 1 year (Preferred)

Language:

• English (Preferred)

License/Certification:

• Excellent problem-solving and troubleshooting (Preferred)
• - Strong knowledge of SMTP, DNS, SPF, DKIM, and DMARC. (Preferred)

Work Location: In person

Speak with the employer
+91 9630328706