Job Description

Work Schedule


Other Environmental Conditions


Office


As Senior Salesforce Administrator, you'll play a vital role at CRG Thermo Fisher Scientific. We are looking for a proactive individual that can help us continually improve and enhance our 3 Salesforce platforms, gathering requirements and feedback, designing scalable solutions, and running the product road map.


Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.


We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement.


The Senior Salesforce Administrator should be comfortable with change and governance, as well as communicating, prioritizing and overseeing all aspects of a Salesforce project. The ideal candidate will be happy liaising with customers at all levels, with the ability to translate technical information into everyday terms, clearly explaining design options and their potential impact.

Qualifications and Background

• Must have a strong Salesforce product knowledge with Salesforce Certifications and at least 5+ years' of Salesforce Administration hands-on experience with Salesforce Sales Cloud.
• Must have: Certified Salesforce Administrator, Advanced Administrator, Platform App Builder
• Nice to have: Additional Salesforce certifications, familiarity with LWC, AURA, Visualforce, APEX
• Must have: Familiarity with FLOWS and Salesforce Lightning platform

Knowledge, Skills, and Abilities

• A proactive attitude to platform enhancements
• Designing scalable, best practice solutions
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels.
• Translating requirements into technical solutions
• Experience in change management and governance.
• Training end users and key stakeholders
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes.
• DevOps/release management experience