Job Description

: Location/Division Specific Information Bangalore How will I make an impact A n IT Operations Center (ITOC) - administrator is responsible and has an ownership of maintaining and upgrading systems such that environment is secured and updated. This role includes, but not limited to system operations, patch management, system upgrades, cloud integration initiatives, and various operational projects to meet business objectives. This role will allow thinking creatively and empower us to make decisions and implement with guardrails not gates. Your efficient contribution will help the business and the company to enable our customers to make the world healthier, cleaner and safer. Operational critical issues will be brought up to this on-call role. What will we do Play a key role in Thermo Fisher\'s digital transformation. Drive company\'s IT Operational Support environment and initiative and working with global platform and Infrastructure & development teams. Functions we handle include, Reliability Engineering, Platform Engineering, Backup & Storage Engineering, Tools and automation, Cloud computing & Network Operations. Apply OS patches and upgrades on a periodic basis, and upgrade administrative tools and utilities. We configure/add new services. Upgrade and configure system software that supports infrastructure applications. Experience in on-premises and cloud environments in either Azure, AWS or Azure Fundamental knowledge in writing shell scripts, debugging errors, and modifying scripts when required Prefer good experience on VMware, ILO and physical servers. Need to be proficient with DNS, FTP and NFS also with remote access and security. Experience in migrating servers and upgrading servers. Drive root cause analyses, and mentor Colleagues on doing them, in collaboration with software development teams Analyze and adjust designs to assist in predicting and improving system stability. Provide L2 operational support for Windows infrastructure resides on physical, virtual and cloud environment Handling and supervising the service management work queue to address customer requests within the established service level agreements Participating in the on-call rotation with other members of the team to ensure support coverage for the global Windows infrastructure. Find opportunities to improve the infrastructure by implementing the standards that have been established by the Global Systems Reliability team Ensure the highest possible level of server uptime and availability by proactively identifying and fixing infrastructure related problems. Participate in infrastructure upgrades, improvements and maintenance activities. Bring automation to improve efficiency. Works closely with our external partners and industry leaders to ensure we have a keen understanding of where industry trends and technologies are going and factor those into our strategies and roadmaps. Previous experience with Service Now and proficiency in crafting workflows. Ensure the solutions the Reliability Engineering team crafts and delivers are meeting defined business requirements and will stand the test of time from an operational excellence perspective. Work closely with IT Security to adhere to security standards and make sure the solutions we\'re designing and delivering meet data security and compliance requirements. Be available for scheduling for 24/7 oncall rotation to respond to and resolve issues How will I get here 4-year degree with major in Computer Science/ Engineering (or equivalent) from an accredited university 1 years\' experience with VMware Virtualization/AWS Cloud infrastructure management Preferred a minimum of 1+ years of experience in Cloud Solutions Delivery and Cloud architecture, especially public cloud platforms such as AWS, Azure, GCP. Strong preference for AWS experience 2+ years\' experience in Windows Server OS Administration 2+ years L3 Infrastructure Operational Support experience Communication, Presentation and additional tools skills is a plus ! Tool & Technology Skills In depth understanding and experience in AWS and a Cloud-First/cloud only initiative AWS proficiency (ec2, s3, Systems Manager, RDS, Route 53, Lambda, IAM, VPC, Security groups) and other services Exposure to associate and integrate monitoring tools ! Ability to identify performance bottlenecks applying data in the environment while using data to do so Experience in the Windows administration/engineering Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. ACCESSIBILITY/DISABILITY ACCESS Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for those requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. Job seeker with a disability, or assisting a person with the same, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255.. Please include your contact information and specific details about your required accommodation to support during the job application process. .This telephone line is reserved solely for applicants with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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