Required: System Technician - Automotive industry At Gujrat Location
About the Company- Automotive industry ( Car Dealership )
MUST BE Experience of 2 to 5 years as a System Technician
(Preferably from - A ( Automotive industry )
Location - Ahmedabad, Surat, Vadodara, Indore
SALARY - upto 30k
Job Summary
As a system technician, you are the expert for system diagnoses and remedying malfunctions in one of the
defined Clusters: powertrain systems, driving stability and driving safety systems, comfort and safety systems,
and telecommunications systems. In these Clusters, you work on the current overall vehicle systems from the
product range. Thanks to your comprehensive and special system knowledge and excellent technical
competencies, you can independently work on complex repair orders in your special area and efficiently
restore the function of the customer\'s vehicle. Through good treatment of the customer\'s property, expert
knowledge, and appreciation of the brand and product, you promote the image of the product and service
organization, thus contributing to customer satisfaction.
Training
\xef\x82\xb7 Trained and certified technology specialist in a motor vehicle service profession or proof of comparable
competencies
\xef\x82\xb7 Initial training In OEM-specific maintenance operations, workshop systems and processes, and
diagnostic systems
\xef\x82\xb7 Further training and training in a Cluster
\xef\x82\xb7 Annual participation in product training courses as part of the market launch of new vehicles/systems.
Experience
\xef\x82\xb7 Experience with product range
\xef\x82\xb7 Practical experience with the vehicle systems in your category
Social and interpersonal competence
\xef\x82\xb7 You act in a market and customer-oriented manner and you regard yourself as a representative of the
brand.
\xef\x82\xb7 You are reliable, trustworthy, and able to appropriately communicate with customers and colleagues.
\xef\x82\xb7 You can integrate yourself and all your potential in a team and use your colleagues\' competencies in
common diagnosis and repair operations.
\xef\x82\xb7 You can authorize and instruct Maintenance Technicians assembly operations.
Method and process competence
\xef\x82\xb7 You can use all the workshop management systems (software / portal) in a targeted manner.
\xef\x82\xb7 You can use all the workshop information systems (software / portal) for efficient diagnosis and repairs.
\xef\x82\xb7 You have a thorough knowledge of the workshop processes, products, services and can provide
arguments for them.
\xef\x82\xb7 You recognize your influence and impact as service specialist as regards brand trust and warranty and
goodwill costs.
Vehicle and product technology
\xef\x82\xb7 You possess good general system knowledge and in-depth knowledge in your defined Cluster.
\xef\x82\xb7 You possess expert knowledge of the structure, function, and networking of systems, components and
major assemblies in your Cluster, which can explain in detail to others, if needed.
\xef\x82\xb7 You are familiar with the operation of all the current vehicle systems and functions in your Cluster, which
you can explain in detail to others, if needed.
\xef\x82\xb7 You can systematically perform complex repairs and assemblies in all basic systems that fall under your
Cluster, as well as new parameterization and software updates.
\xef\x82\xb7 You can operate complex vehicle systems in your Cluster and also explain them to others (e.g. customers), if
needed.
\xef\x82\xb7 Using initial information/operator\'s manuals, you can quickly become familiar with modified and new
systems and equipment and can confidently operate them.
\xef\x82\xb7 You have a good command of all the maintenance, test, and adjustment operations or rapidly become
familiarized with these.
\xef\x82\xb7 You possess good knowledge of Star Diagnosis (incl. Measurement Technology) and other specific
diagnosis techniques in your defined Cluster. (E.g. emission testers, axle alignment, brake test stands, etc.).
\xef\x82\xb7 You possess good knowledge of the diagnosis strategy (five-level model) and are able to perform
complex diagnoses in a methodical, confident, efficient, and structured manner.
\xef\x82\xb7 You can recognize the point as of which further diagnosis steps become inefficient, whether further
special measures are needed, and initiate following steps.
\xef\x82\xb7 You can interpret actual values and fault symptoms and make appropriate fault hypotheses.
Main Task -
Service Reception
\xef\x82\xb7 Performing a visual inspection or on-board diagnosis.
Work preparation
\xef\x82\xb7 Accepting, transferring, and explaining the workshop order and checking the order contents.
\xef\x82\xb7 Registering the processing time and checking the vehicle history.
\xef\x82\xb7 Finding the vehicle, driving to the workplace, and protecting the vehicle from contamination.
\xef\x82\xb7 During the preliminary diagnosis, using checklists to check and document proper completion of the
individual work steps.
Diagnosis
\xef\x82\xb7 Performing a visual inspection
\xef\x82\xb7 Performing difficult and complex diagnoses with the help of Diagnostic Technician in your respective
Cluster using the latest diagnosis technologies, processes/methods, and procedures.
\xef\x82\xb7 Checking equipment and data for up-to-datedness and quality and preparing the vehicle or required
diagnostic tools. Performing systematic and structured diagnoses (in accordance with diagnostic
strategy) using the information from the customer complaint, actual values, and specifications from the
Diagnosis Assistance System.
Repair/maintenance
\xef\x82\xb7 Researching workshop information and checking it for up-to-datedness and quality.
\xef\x82\xb7 Independently performing complex removal and assembly procedures, including adjustment operations,
with your own quality check (e.g.. repairs to automatic transmission or remedies for engine running
complaints).
\xef\x82\xb7 Installing comprehensive and complex components and systems in the vehicle, networking them with the
vehicle systems, and professionally commissioning them (e.g. telematics, stationary heaters, trailer
hitches, etc., depending on your Cluster).
\xef\x82\xb7 Independently planning and performing all types of complex repair operations that are required to restore
system functions. While using all of the available workshop information system.
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