Required: System Technician - Automotive industry At Gujrat Location
About the Company- Automotive industry ( Car Dealership )
MUST BE Experience of 2 to 5 years as a System Technician
(Preferably from - A ( Automotive industry )
Location - Ahmedabad, Surat, Vadodara, Indore
SALARY - upto 30k
Job Summary
As a system technician, you are the expert for system diagnoses and remedying malfunctions in one of the
defined Clusters: powertrain systems, driving stability and driving safety systems, comfort and safety systems,
and telecommunications systems. In these Clusters, you work on the current overall vehicle systems from the
product range. Thanks to your comprehensive and special system knowledge and excellent technical
competencies, you can independently work on complex repair orders in your special area and efficiently
restore the function of the customers vehicle. Through good treatment of the customers property, expert
knowledge, and appreciation of the brand and product, you promote the image of the product and service
organization, thus contributing to customer satisfaction.
Training
Trained and certified technology specialist in a motor vehicle service profession or proof of comparable
competencies
Initial training In OEM-specific maintenance operations, workshop systems and processes, and
diagnostic systems
Further training and training in a Cluster
Annual participation in product training courses as part of the market launch of new vehicles/systems.
Experience
Experience with product range
Practical experience with the vehicle systems in your category
Social and interpersonal competence
You act in a market and customer-oriented manner and you regard yourself as a representative of the
brand.
You are reliable, trustworthy, and able to appropriately communicate with customers and colleagues.
You can integrate yourself and all your potential in a team and use your colleagues competencies in
common diagnosis and repair operations.
You can authorize and instruct Maintenance Technicians assembly operations.
Method and process competence
You can use all the workshop management systems (software / portal) in a targeted manner.
You can use all the workshop information systems (software / portal) for efficient diagnosis and repairs.
You have a thorough knowledge of the workshop processes, products, services and can provide
arguments for them.
You recognize your influence and impact as service specialist as regards brand trust and warranty and
goodwill costs.
Vehicle and product technology
You possess good general system knowledge and in-depth knowledge in your defined Cluster.
You possess expert knowledge of the structure, function, and networking of systems, components and
major assemblies in your Cluster, which can explain in detail to others, if needed.
You are familiar with the operation of all the current vehicle systems and functions in your Cluster, which
you can explain in detail to others, if needed.
You can systematically perform complex repairs and assemblies in all basic systems that fall under your
Cluster, as well as new parameterization and software updates.
You can operate complex vehicle systems in your Cluster and also explain them to others (e.g. customers), if
needed.
Using initial information/operators manuals, you can quickly become familiar with modified and new
systems and equipment and can confidently operate them.
You have a good command of all the maintenance, test, and adjustment operations or rapidly become
familiarized with these.
You possess good knowledge of Star Diagnosis (incl. Measurement Technology) and other specific
diagnosis techniques in your defined Cluster. (E.g. emission testers, axle alignment, brake test stands, etc.).
You possess good knowledge of the diagnosis strategy (five-level model) and are able to perform
complex diagnoses in a methodical, confident, efficient, and structured manner.
You can recognize the point as of which further diagnosis steps become inefficient, whether further
special measures are needed, and initiate following steps.
You can interpret actual values and fault symptoms and make appropriate fault hypotheses.
Main Task -
Service Reception
Performing a visual inspection or on-board diagnosis.
Work preparation
Accepting, transferring, and explaining the workshop order and checking the order contents.
Registering the processing time and checking the vehicle history.
Finding the vehicle, driving to the workplace, and protecting the vehicle from contamination.
During the preliminary diagnosis, using checklists to check and document proper completion of the
individual work steps.
Diagnosis
Performing a visual inspection
Performing difficult and complex diagnoses with the help of Diagnostic Technician in your respective
Cluster using the latest diagnosis technologies, processes/methods, and procedures.
Checking equipment and data for up-to-datedness and quality and preparing the vehicle or required
diagnostic tools. Performing systematic and structured diagnoses (in accordance with diagnostic
strategy) using the information from the customer complaint, actual values, and specifications from the
Diagnosis Assistance System.
Repair/maintenance
Researching workshop information and checking it for up-to-datedness and quality.
Independently performing complex removal and assembly procedures, including adjustment operations,
with your own quality check (e.g.. repairs to automatic transmission or remedies for engine running
complaints).
Installing comprehensive and complex components and systems in the vehicle, networking them with the
vehicle systems, and professionally commissioning them (e.g. telematics, stationary heaters, trailer
hitches, etc., depending on your Cluster).
Independently planning and performing all types of complex repair operations that are required to restore
system functions. While using all of the available workshop information system.
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