Job Description

Department: DD & IT (Digital Data & IT)Are you an experienced IT professional with a strong background in system management? Are you ready to take on a challenging role in a fast-paced and dynamic environment? We are looking for a System Manager to join our Digital, Data & IT India team in Novo Nordisk. If you have a passion for IT, excellent problem-solving skills, and a desire to make a difference, then read on and apply today for a life-changing career. Apply Now!The positionAs a System Manager for Global Siemens UMC & Line Optimizer Connect systems at Novo Nordisk, you will have the following responsibilities:

• Ensure stable operation and compliance of Global Seimens UMC & Line Optimizer Connect systems. Drive the projects, including implementation and lifecycle management.
• Perform yearly system management activities. Proactively identify and resolve issues, taking ownership and showing a high level of engagement.
• Manage stakeholders and vendors effectively. Review and approve central test protocols and reports. Prepare and maintain SLAs between relevant Global IT and Local Site departments.
• Independently drive meetings with Business and Product Owners. Develop the IT system strategy with a focus on the future of the system in the organization. Manage compliance and periodic system evaluation. Update system documentation.
• Coordinate change, incident and release management. Act as a consultant for the services to manage an IT system.

QualificationsTo excel in this role, we are looking for a candidate with the following qualifications:

• Masters degree or bachelors degree or similar graduate degree in relevant fields (Software Engineering, Computer Science, Business Administration) and relevant business experience.
• Overall 8+ years of IT experience. 4+ years of experience with IT Systems management in a large organization.
• Experience in handling/managing end-to-end systems/applications, incident, problem, change expertise, and participating in audits (internal and external) is highly preferred.
• 3+ years of experience in the GxP/pharmaceutical industry. Strong experience in validation of systems, compliance, and IT system audits.
• Experienced in ITIL and SNOW is good to have.
• Strong understanding of IT system architecture and business processes.
• Proactive and ownership mindset with a high level of engagement.
• Skilled in stakeholder and vendor management.
• Excellent communication and presentation skills.
• Ability to coach and share knowledge with the team.
• Active participation in system management forums and IT best practices.

About the departmentThe Digital, Data & IT India team is a group of 900+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. Our department is responsible for managing IT, including System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management, and Vendor Management. We are an integral part of the DD&IT and support, operate, and further develop the portfolio of IT Systems used across departments in Novo Nordisk. With a fast-paced and dynamic atmosphere, we foster collaboration and knowledge sharing to drive innovation and deliver world-class IT solutions.Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than forty million patient lives daily. All of this has made us one of the twenty most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we are working toward something bigger than ourselves, and it is a collective effort. Join us! Together, we go further.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Deadline2nd June 2024We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, were life changing.

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