Job Description

:Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.JR62493 System ManagerResponsibilities and Tasks:The ideal candidate will have a strong background in in exchange Online/On premise server with Microsoft 365 administration, troubleshooting, and support. This role involves managing and resolving technical issues, providing exceptional customer service, and ensuring the optimal performance of M365 services. The candidate should possess excellent communication skills, problem-solving abilities, and a proactive approach to identifying and implementing solutions.Skills and Qualifications:

• Technical Skills:

• Proficiency in Exchange Online and on-premises Exchange Server.
• Strong knowledge of Microsoft 365 services, including Teams, SharePoint, OneDrive, and OneNote.
• Experience with PowerShell scripting for automation.
• Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a proactive approach to issue resolution.

As part of your responsibilities you will be required to:

• Technical Support: Provide advanced technical support for Exchange Online/On premise issues including other M365 services like, SharePoint Online, Teams, OneDrive, and other related applications.
• Issue Resolution: Diagnose and resolve complex technical issues related to M365 services, ensuring minimal disruption to end-users.
• Documentation: Create and maintain detailed documentation of configurations, processes, and procedures.
• Collaboration: Work closely with other IT teams to ensure seamless integration and operation of M365 services within the broader IT infrastructure.
• Working in shifts : Candidates must be prepared to work in rotational shifts.

Specific responsibilities include (but are not limited to):

• PowerShell Scripting: Utilize PowerShell scripts to automate tasks and streamline administrative processes.
• Migration Projects: Assist in planning and executing migration projects, including data migration to M365 services from on-premises or other cloud platforms.
• Customer Support: Provide exceptional customer support, addressing user inquiries and issues promptly and professionally.

About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron\xc2\xae and Crucial\xc2\xae brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contactMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

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