Job Description

Job description\xc2\xb7 SD-WAN monitoringo Manage alerts on the SD-WAN consoleo Manage and monitor PRTG infrastructureo Support, analysis and correction of incidentso Escalation and monitoring of incident operators/maintainerso Console administration / Updateo Updating sites\xc2\xb7 Administration of networko Manage alerts on our PRTG infra-monitoring toolo Support, analysis and correction of incidentso Escalation and monitoring of incident operators/maintainerso Updating network equipment (Switch, Wifi terminals, etc.)

• Administration of backup systems.

• Manage alerts on the management console
• Analyze and correct incidents

Education & experience requirements\xc2\xb7 Requires a Bachelors Degree in Computer Information Systems or related specialization in IT\xc2\xb7 5 years of relevant experience.\xc2\xb7 Previous experience in SD-WAN configuration and monitoring.\xc2\xb7 Experience in multi- national and multi- cultural environment.\xc2\xb7 Strong internal customer service attitude to support multiple groups within the organization.\xc2\xb7 Positive and responsive attitude\xc2\xb7 Multitasking and good time management to meet the schedule\xc2\xb7 Excellent verbal and written English language skillsJob description

• SD-WAN monitoring

• Manage alerts on the SD-WAN console
• Manage and monitor PRTG infrastructure
• Support, analysis and correction of incidents
• Escalation and monitoring of incident operators/maintainers
• Console administration / Update
• Updating sites
• Administration of network

• Manage alerts on our PRTG infra-monitoring tool
• Support, analysis and correction of incidents
• Escalation and monitoring of incident operators/maintainers
• Updating network equipment (Switch, Wifi terminals, etc.)
• Administration of backup systems.

• Manage alerts on the management console
• Analyze and correct incidents

Education & experience requirements

• Requires a Bachelors Degree in Computer Information Systems or related specialization in IT
• 5 years of relevant experience.
• Previous experience in SD-WAN configuration and monitoring.
• Experience in multi- national and multi- cultural environment.
• Strong internal customer service attitude to support multiple groups within the organization.
• Positive and responsive attitude
• Multitasking and good time management to meet the schedule
• Excellent verbal and written English language skills

PersolKelly