System Analyst
Year Coimbatore, Tamil Nadu, India
Job Description
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Job Title:System Analyst (Night Shift):The System Analyst (Night Shift) is responsible for maintaining the stability, security, and efficiency of IT systems during non-business hours. This role involves proactive system monitoring, incident management, user support, and routine maintenance tasks to ensure the seamless operation of IT infrastructure outside of regular business hours.Key Responsibilities:
- System Monitoring and Maintenance:
- Continuously monitor the performance, availability, and security of IT systems, including servers, networks, and applications.
- Perform scheduled maintenance tasks, such as system updates, patch management, and backups.
- Ensure systems are running optimally and troubleshoot any performance issues.
- Incident Response and Troubleshooting:
- Quickly respond to system alerts and incidents to minimize downtime and disruption.
- Diagnose and resolve technical issues reported by users or detected through monitoring tools.
- Escalate complex issues to senior staff or other departments when necessary, ensuring proper follow-up and resolution.
- User Support:
- Provide technical support to users working the night shift, addressing their IT-related issues promptly.
- Assist users with system access, software applications, and other IT-related inquiries.
- Security Management:
- Monitor for security threats and vulnerabilities, taking immediate action to protect systems.
- Implement security protocols and respond to security incidents following established procedures.
- Documentation and Reporting:
- Maintain accurate records of incidents, actions taken, and system changes.
- Prepare detailed shift reports for day shift teams to ensure continuity and effective handover.
- Document procedures and best practices for night shift operations.
- System Enhancements and Upgrades:
- Assist in planning and executing system upgrades and enhancements during off-peak hours.
- Test new systems, applications, and configurations before deployment to the production environment.
- Compliance and Best Practices:
- Ensure all activities comply with organizational policies, standards, and best practices.
- Stay updated on industry trends, emerging technologies, and best practices to continuously improve night shift operations.
- Technical Skills:
- Proficiency in system administration for both Windows and Unix/Linux operating systems.
- Strong understanding of networking principles and protocols.
- Experience with database management systems such as SQL Server, Oracle, or MySQL.
- Familiarity with IT security practices, tools, and incident response.
- Analytical Skills:
- Excellent problem-solving abilities and attention to detail.
- Ability to analyze system logs, performance data, and identify root causes of issues.
- Communication Skills:
- Effective written and verbal communication skills.
- Ability to document technical information clearly and concisely.
- Experience:
- Previous experience in a system analyst or similar IT role.
- Experience working night shifts or in 24/7 operations is preferred.
- Hours:
- Typical night shift hours range from late evening to early morning.
- May require weekend or holiday shifts as needed.
- Environment:
- Work is primarily performed in an office setting, but remote work options may be available.
- On-call availability may be required to address critical issues outside regular working hours.
- Night shift
- US shift
- Weekend availability
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3346049
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCoimbatore, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear