Job Description

:Job ID: 196040
Required Travel :MinimalLocation: [[reqLocation]]Who are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.In one sentenceResponsible to administer the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization and Cloud technologies.What will your job look like?

• You will be responsible to build and maintain web, virtual, and client server environments for the enterprise.
• You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues.
• You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure.
• You will build and implement software standards for operating systems, servers and virtualized infrastructure.
• You will also be expected to evaluate new technologies to meet business needs or to solve business problems.
• You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).

All you need is...

• Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 3+ year(s) of working experience in the related field is required for this position.
• Experience with AWS cloud platform (Mandatory). Azure/GCP is preferable.
• Understanding of AWS Landing Zone, Control Tower, Organizations
• Linux administration skills (RedHat/CentOS/Ubuntu)
• Windows Administration Skills including AD knowledge.
• Good understanding of IAC Tools Terraform preferably.
• Understanding of Cloud Networking Concepts such as Transit Gateway, WAF, etc.
• Good knowledge of Cloud Related Costs and Security Framework.
• Experience with IaaS & PaaS Platforms AWS/Azure
• Hands on experience in high scale production environments.
• Experience in troubleshooting problems and working with a team to resolve large scale issues. Must
• Excellent communication skills.
• Motivated with a high desire to learn.
• Results-driven with strong commitment

Preferred Skills:

• Strong interpersonal and communication skills, comfortable in a culturally diverse working environment.
• Ability to interact positively with management.
• Independent problem-solving skills; self-motivated.
• Ability to multi-task and perform under SLA pressure situations.
• Experience working within a call management system to handle daily tasks.
• Previous experience in a Production Environment.

Preferred Certifications:

• AWS Certified Cloud Practitioner
• AWS Certified Solutions Architect Associate
• AWS Certified SysOps Administrator Associate.
• Hashicorp Certified Terraform - Associate

Why you will love this job:

• You will be working on market leading software for the telecommunications industry.
• You will be provided with a rare learning opportunity within an experienced team, to work on high-end technology.
• You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization.

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