Job Description

Job Information

• 
  Industry
  IT Services
  State/Province
  Uttar Pradesh
  City
  Noida
  Zip/Postal Code
  201301
  Country
  India

Position Summary

System administrator will be responsible for administration, configuration and management of Intune, Citrix, LRS

Print service, cloud printing. You will be configuring and troubleshooting all printer and Intune application related

jobs. You should be a team player with great time management and organizational skills. Excellent client /

customer facing skills required - building trusted relationships - delivering high value services.

Major Tasks, Responsibilities, and Key Accountabilities

\xef\x82\xb7 Excellent knowledge and experience on Cloud Printing, Print server and relevant services.

\xef\x82\xb7 Working experience with Automated, migration of Windows print Server.

\xef\x82\xb7 Hands-on experience with LRS Print Management Service

\xef\x82\xb7 Good knowledge of Global/Cloud Print management Systems/Solutions.

\xef\x82\xb7 Manage escalations and problem resolving during service interruptions.

\xef\x82\xb7 Monitoring connectivity, synchronization, replication between printers and servers.

\xef\x82\xb7 Software Update Deployment in the traditional way using Intune client

\xef\x82\xb7 Software Update Scheduling via MDM policies in Intune

\xef\x82\xb7 Software packaging, PowerShell scripting and Autopilot configuration in the Intune

\xef\x82\xb7 Responsible to managed mobile printing by using third party app on supported IOS and android devices.

\xef\x82\xb7 Creation and management of directory infrastructure

\xef\x82\xb7 Basic knowledge and working experience of Power shell scripting

\xef\x82\xb7 Oversee processes related to Endpoint Management- Operating System Provisioning, Software

Distribution, Patch Deployment, Software Packaging, Version Upgrades, Silent Installation, Power shell

scripting, Break Fix

\xef\x82\xb7 Experience in Support and Infrastructure troubleshooting of Intune, BYOD management, Windows

10/11 and MDT (Microsoft deployment toolkit) related issues.

\xef\x82\xb7 Act as a point of contact for escalations in Endpoint Management for Windows, macOS. Technical issues

escalated by IT colleagues or internal employees.

\xef\x82\xb7 Excellent knowledge of Windows client/server operating systems and macOS.

\xef\x82\xb7 Intermediate to Advanced level in PowerShell or bash scripting.

\xef\x82\xb7 Maintaining and managing Citrix applications

\xef\x82\xb7 Install and update Citrix products

\xef\x82\xb7 Troubleshooting and fixing any technical issues related to Citrix applications

\xef\x82\xb7 Installing and optimizing Windows server environment

\xef\x82\xb7 Train users and employees on how to use Citrix applications

\xef\x82\xb7 Analyzing Citrix related errors

\xef\x82\xb7 Demonstrates flexible thinking and excellent troubleshooting skills, especially around Printer

management, Ivanti Platforms, Citrix and Intune.

\xef\x82\xb7 Develops expert knowledge of industry best practices and uses that knowledge to provide technical

support to project team members.

\xef\x82\xb7 Demonstrates consistency and reliability.

\xef\x82\xb7 Excellent interpersonal and communications skills.

\xef\x82\xb7 Excellent time management, decision making and organizational skills.

Having experience is a plus -

\xef\x82\xb7 Ivanti EPM/UWM, Oracle, PowerShell, Break Fix, Scripting, VDI, Group Policy

Preferred Qualifications & Experience.

\xef\x82\xb7 4 - 6 year working experience on Citrix, Intune & LRS/Windows print Service management.

\xef\x82\xb7 B. E, B. Tech, MCA, MSc-IT or equivalent degree.

\xef\x82\xb7 Print Management, Ivanti or Intune certifications will a plus.

\xef\x82\xb7 Demonstrated effective verbal, written, and organizational skills.

\xef\x82\xb7 Strong troubleshooting and analytical skills.

\xef\x82\xb7 Experience on team management & project handling.