Job Description

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Configuration and maintainence of firewall devices
4. Diagnose hardware & Networking faults
5. Configuring & maintaining Outlook
6. Troubleshooting & providing resolution to problems
7. Knowledge of Windows operating system & other general desktop support issues
8. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
9. Knowledge of Crimping & Punching
10. Install Antivirus Server
11. Provide Remote Support
12. Maintain Antivirus Back up
13. Daily, weekly & Monthly Back up
14. Ability to handle clients professionally during all interfaces
15. Log & keep records of Customer queries
16. Log calls with Service providers
17. Maintain Service Installation Reports
18. Good interpersonal & Customer service skills
19. Good accurate records keeping
20. Good Written & verbal communication in English
21. Vendor Management
22. Inventory manage
23. Asset Management
24. File Management

Leadership skills
Team Management
Client Interaction
Good Communication skills
Dressing etiquettes
Proper followups and maintaining upto date reports

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Fort, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 5 years (Preferred)

Work Location: In person