Job Description

Description Embee is hiring! If you want to be part of global organization in India where your ideas are heard and innovation and collaborative spaces are fundamental pillar, we are here for you. Embee\'s story is one of change. We grew, expanded, and adapted, learning more at each step. Now effecting change is at the heart of everything we do. And that doesn\'t just apply to our customers, it\'s how we feel about everyone who works with us. Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality. About 30 + years we help companies make the right changes to ensure their success in digital transformation by providing end-to-end technology solutions including infrastructure, cloud, virtualization, collaboration, security, mobility and data center. We have quite broad geographical presence - more than 55 countries across 95 cities. Besides recently we have had IPO experience so you could easily find our results - for instance, our revenue is 2.5 billion now. Now we\'re looking for L2 System Admin- Murshidabad .You\'ll be a part of our Delivery Team. Job overview: You\'ll work and shape Embee\'s performance on IT market. What you\'ll do : DESKTOP & LAPTOP MAINTENANCE Installation / reinstallation/ restoration of Operating System, Office Automation & other software as per requirement. Configuration of Operating Systems, Office Automation and peripherals (printer, scanner etc.) Regular trouble shooting Preventive maintenance on a periodical basis (Once in a quarter). For PCs/laptops under warranty relevant call log in with respective service providers and necessary follow ups with them for getting the job done or escalating the status with INSTITUTE authority on a day to day basis. For PCs/laptops which are out of warranty, necessary repair to be done by the vendor if any PC/Laptop is found defective. Only required parts/software & repairing charges (if any) to be provided by the Institute. Patch & Software update Any other requirement raised by Institute during FMS period. SERVER & STORAGE MANAGEMENT Configure, update & upgrade Operating System, if required. System Startup, shutdown, maintain uptime. Monitoring CPU utilization, disk space usage etc. User administration- Creation, Block, Deletion. Apply patches & bug fixing. Maintenance of existing Server & Storage under Virtualization Environment. Changes/Updation/Modification/Addition of existing running virtualization environment. For Server under warranty relevant call log in with respective service providers and necessary follow ups with them for getting the job done or escalating the status with INSTITUTE authority on day to day basis Backup/Restore maintenance. HDD maintenance with necessary configuration. Upgrade/update of server operating systems provided by Institute with latest version. Maintenance of active directory and DNS server. Create users and organizational unit as per Institute\'s requirement. Create user/group policies as per Institute\'s requirement. Joining every client pc to the domain created by Institute. Configuration disk level security as per customer requirement. Local user privileges. Some additional domain security policies implementation. Privileged users can access through proper credentials. Any other requirement raised by Institute during FMS period. NETWORK MANAGEMENT Management/ Administration and Control of the local network including WLAN controller & firewall. Understanding bottlenecks & providing solutions. Vendor Management with ISP for Link related issues. Local network incl. WLAN troubleshooting / Configuration. Provide LAN/WAN availability as per defined service levels. Configuration of firewall, L3 & L2 switches, WLAN controller & access points as per Institute\'s requirement. Policies deployment, access control & bandwidth management in firewall. Remote support for firewall, L3 & L2 switches, WLAN controller & access points as per Institute\'s requirement. Maintenance of the existing Active Components of the Network Maintenance/configuration of existing VLAN as per the requirement of INSTITUTE. Maintenance of IP addressing scheme for each VLAN Segment. If there is any Optical Fiber cut due to natural calamity or other reasons, the vendor should take immediate necessary action to up the network. Related charges to be paid by the Institute for the same. Any other requirement raised by Institute during FMS contract period. OTHER SERVICE MANAGEMENT Install / Re-install any type of driver/application/ Operating System software. Troubleshoot of UPS, printers, scanners, LCD projectors, digital signage, biometric attendance devices, video conferencing units, local network incl. WLAN, network components and other IT equipment. For UPS/Printer/Scanner/LCD Projector/ Video Conferencing (VC) Unit/ Digital Signage/ local network incl. WLAN/ network components & other IT equipment etc. which are under warranty relevant call log with respective service providers and necessary follow ups with them for getting the job done or escalating the status with INSTITUTE authority on a day to day basis. For IT & related accessories etc. which are out of warranty necessary repair to be done by the vendor if required. Repairing charges & required spare parts/software (if any) to be provided by the Institute. Operation of Video Conferencing System. Vendor/ OEM management for under warranty devices. Free consultation for upgradation of equipment/ solution as per Institute\'s requirements. Support will remain excluding of any hardware parts. All required software to be provided by the Institute. M iscellaneous IT related office job Any other requirement raised by the Institute during FMS contract period. Profile requirements: Any Grad Min. 3 yrs exp Base Location- Murshidabad (W.B) What we offer: Should be aligned to fast learning of new technology Don\'t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates.

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