Job Description

Job Responsibilities

• System Management
• Install, configure, and maintain servers, workstations, and networking equipment.

2. Network Administration

• Monitor and maintain local area networks (LAN), wide area networks (WAN), and wireless networks.
• Troubleshoot network performance issues and provide timely resolutions.
• Configure and manage firewalls, routers, and switches to ensure optimal network performance.

3. User Support

• Provide technical support to faculty, staff, and students for hardware and software issues.
• Maintain user accounts, permissions, and access rights in various systems (Active Directory, email, LMS, etc.).
• Train and assist users in utilizing technology effectively.

4. Data and Security Management

• Implement and enforce security protocols to protect college data and systems from cyber threats.
• Perform regular data backups and recovery planning.
• Monitor systems for potential vulnerabilities and breaches, and respond promptly to incidents.

5. Infrastructure Planning

• Evaluate and recommend new technologies to enhance the college's IT infrastructure.
• Collaborate with academic and administrative departments to identify and fulfill technology needs.
• Document system configurations, procedures, and updates.

6. Vendor and Asset Management

• Manage relationships with IT vendors and service providers for procurement and maintenance.
• Maintain an inventory of hardware and software assets.
• Ensure all software licenses are current and compliant with licensing agreements.
• Manage operating systems (Windows, Linux, macOS) and applications used by faculty, staff, and students.
• Perform regular system updates, security patches, and software upgrades.

Skills:

• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).
• Knowledge of backup and disaster recovery solutions.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate technical concepts to non-technical users effectively.

Experience

• 2-5 years of experience as a System Administrator or in a related role.
• Experience in an academic or educational environment is a plus.

Education

Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

Job Type: Full-time

Pay: From ?25,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 27/12/2024