1. Installs, configures, tests and maintains servers, SAN, and related networking equipment.
2. Monitors scheduled jobs and computer output for completeness, accuracy, and errors.
3. Performs all critical data backups and secures data according to established procedures.
4. Installs firmware and security updates on servers, printers, and related networking equipment.
5. Configures and maintains Microsoft Active Directory.
6. Installs, configures and maintains IPS/IDS, Firewall, Anti-Virus, Anti-Spam, AntiMalware, etc. for maximum internal network protection.
7. Maintains Unified Communications, VoIP, and any related equipment, services, and platforms. 8. Troubleshoots and resolves issues with ATM and related equipment, Home Branch (Internet Banking) and Mobile services.
9. Maintains all data used for redundancy efforts and assists with remediation efforts as result of test findings and risk assessments.
10. Logs all computer, terminal, and printer hardware/software problems. Calls appropriate maintenance organizations and arranges for repair. Notifies supervisor of unusual problems.
11. Assists with software upgrades and installations.
12. Creates scripts for automation of common tasks.
13. Provides support to operational staff and other Credit Union associates as needed.
14. Performs such other duties as may be required from time to time for the overall management and operation of the Credit Union.