Address user tickets related to hardware, software, and networking issues.
Guide customers through the installation of applications and computer peripherals.
Maintain, upgrade, or replace hardware and software systems as needed.
Ensure continuous availability of networking and computing systems, maintaining a 24x7 operational status.
Manage system configurations and operations for client-based computing environments.
Troubleshoot and resolve issues and outages promptly.
Resolve complex issues related to Windows servers, desktops, and applications, including performance bottlenecks and configuration errors.
Oversee and manage the deployment of Windows updates and patches across all servers and desktops, ensuring minimal disruption to operations.
Analyze system performance and implement tuning or adjustments to optimize the performance of Windows environments.
Design, implement, and manage Group Policies to ensure a secure and standardized environment across the organization.
Manage and troubleshoot user accounts, permissions, and access in Active Directory, including advanced AD troubleshooting.
Manage and perform backups of critical Windows servers and desktops, and execute restores when needed.
Strong knowledge of networking concepts related to Windows environments, such as IP addressing, DNS, DHCP, and network security.
Experience with managing storage solutions in Windows environments, including SAN, NAS, and local storage.
Experience with monitoring tools like Zabbix for environments monitoring.
Monitor systems daily and respond immediately to any security or usability concerns.
Perform routine maintenance tasks on computer equipment and peripherals.
Update and upgrade systems and processes according to evolving requirements.
Review and analyse system logs to identify issues or inefficiencies.
Assist in the creation of technical documentation and user manuals.
Maintain detailed records of new installations, equipment movements, configuration changes, and overall machine status.
Diagnose, verify, record, and report downtimes, providing immediate notification for all incidents.
Manage inventory and asset tracking, ensuring accurate records are maintained.
Skill Set:
Strong analytical thinking and problem-solving abilities, with experience in various techniques and approaches.
Effective team player with excellent communication skills, a keen listener, and a quick learner.
Hands-on experience with Windows and Linux operating system environments.
Comprehensive understanding of Active Directory, DNS, DHCP, WSUS, NAS, WDS, NVR configurations, printer troubleshooting, AWS environment, Linux basics, and Cisco switch concepts.
Experience with technologies such as Veeam Backup, Zabbix, SCCM, M365, FortiSIEM, MDT, TeamViewer, SAN, Windows environments, FortiGate firewalls, SSL-VPN Client, Sophos Central Anti-Virus, VMware ESXi, and more.
Proficient in Excel, Word, PowerPoint, and other reporting tools.
Work Experience:
2 to 5 years of relevant work experience.
Educational Qualification:
Graduate or post-graduate in a related field.
Diploma in Windows, Linux, or Networking is preferred.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?30,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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Job Detail
Job Id
JD3613725
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Udaipur, RJ, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.