Job Description

A Surveillance Operator is responsible for monitoring and ensuring the security of a specific area or facility by observing video feeds and other surveillance systems. They play a crucial role in identifying and responding to potential security threats, incidents, or unusual activities.

Key Responsibilities:

• Monitor Surveillance Systems:
• Continuously observe live and recorded video feeds from CCTV cameras and other security systems.
• Ensure all surveillance equipment is functioning correctly and report any malfunctions.
• Incident Detection and Reporting:
• Identify suspicious behavior, unauthorized access, or other security breaches.
• Document and report any incidents to the appropriate personnel or authorities.
• Maintain logs of all activities and incidents for future reference.
• Coordinate with Security Teams:
• Communicate with on-site security personnel to relay real-time information about potential threats or incidents.
• Assist in coordinating responses to emergencies or security breaches.
• Review Recorded Footage:
• Analyze recorded video footage to investigate incidents or provide evidence for legal or disciplinary actions.
• Prepare detailed reports based on video analysis.
• Compliance and Procedures:
• Adhere to all legal requirements and company policies related to surveillance and data protection.
• Ensure confidentiality of sensitive information and footage.
• Training and Development:
• Stay updated with the latest surveillance technology and security protocols.
• Participate in training programs to enhance skills in surveillance and security operations.

Required Skills and Qualifications:

• Attention to Detail: Ability to spot minor details and inconsistencies in video footage.
• Technical Proficiency: Familiarity with surveillance software, CCTV systems, and other security technologies.
• Communication Skills: Strong verbal and written communication skills for reporting incidents and coordinating with team members.
• Problem-Solving: Ability to quickly assess situations and determine appropriate actions.
• Discretion and Integrity: Maintain confidentiality and handle sensitive information with care.

Education and Experience:

• Education: High school diploma or equivalent is typically required; additional certifications in security or surveillance may be beneficial.
• Experience: Prior experience in security, law enforcement, or a related field is often preferred but not always required.
• Certifications: Some employers may require or prefer certifications such as Certified Surveillance Professional (CSP) or related credentials.

Work Environment:

• Surveillance operators usually work in a control room setting, often for extended periods.
• The job may involve working in shifts, including nights, weekends, and holidays.

Career Progression:

• With experience, surveillance operators can advance to supervisory roles, such as Lead Surveillance Operator or Security Manager.
• Further opportunities may include specialized roles in cybersecurity or advanced security technology.

This role is vital in maintaining the safety and security of an organization, and it requires a high level of vigilance and responsibility.

Job Type: Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift
• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person