Job Description

Company Overview :- Suraasa is a multi-national EdTech company that empowers school teachers by helping them super-charge their career growth and inspire millions of youth to become high-impact, high-achieving, and high-earning motivated teachers. - Winning the trust of some of the most ambitious government bodies in the world, we are one of the very few firms globally contributing to UN SDG 4: target 4.c of Increasing Number of Qualified Teachers to deliver Quality Education\'s worldwide.- Suraasa is founded by a visionary team of global pedagogy experts, industry\'s leading technologists, the world\'s top MBAs, top Management Consultants, and counsellors in the industry- Before launching Suraasa, the passionate team has been recognized as "India\'s Best Teacher Training Company" award thrice-in-a-row and gained the trust of 75,000+ teachers from 1600+ schools from 21 states of India. Check out our initial journey here: YourStory. - We are looking for the next outstanding person to join our fast-growing team and make millions of teachers and school children smile every day. - Apply now! We can\'t wait to meet you and start this incredible journey together!Assistant Sales Counsellor- We are looking for result-oriented and motivated Junior Inside Sales Specialists / Assistant Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers\' purchase decisions. - Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up on the counselling career track.- This role provides fast growth opportunities as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.Responsibilities :- Cold call prospective clients and increase mass reachout via telecalling- Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation- Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors- Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions- Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies- Use CRM to track leads daily and manage pipeline - Achieve monthly targets, and unlock fast growth opportunitiesQualification Criteria: - For Assistant Counsellors : 1-2 years of experience in counselling/telesales/customer service with high customer-interaction roles- Excellent verbal communication skills, strong conversationalist, and well-versed in English- Strong negotiation and objection handling skills with the ability to work within deadlines- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude- Proficient with Microsoft Office/Google Documents and CRM systemsAdditional Requirements:- This is a work-from-office role. - Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount- Keep company work & data 100% secure and not visible to any other but the employee (ref:updazz.com)

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