Dear candidate
we have openings for inbound offices & VKYC in banking sector for karapakkam location , chennai
JOB DESCRIPTION
• Answer inbound calls and assist customers with their Queries/Request/Complains.
• Raise Request & Complaints on behalf of the customer in the CRM tool.
• Generate leads and educate customers about new products & their benefits.
• Maintain and adhere to compliance guidelines
• Capture problem indicators, highlight and suggest improvemet
• Skills Required:
• Excellent verbal communication skills
• Ability to comprehend, capture as well as interpret basic customer information
• Strong customer service focus
• English & Hindi mandatory
EXPERIENCE - 0 -2 YRS
SALARY - 25K
Job Types: Full-time, Permanent, Fresher
Pay: From ?25,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
• Monday to Friday
• Morning shift
• Rotational shift
• Weekend availability
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 29/09/2024
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