Job Description

Want to shape the future of #EUSpace Programme?



If you have experience in Space projects such as #Galileo , #EGNOS , #SST or if you have #Cyber or #IT background...



We have good news for you! We have exciting opportunities!




CETRA BASE is currently looking for different senior profiles to support EUSPA , the EU Agency for the Space Programme.



Positions are based at any of the following EUSPA sites: GSMC Spain (San Martin de la Vega), GSMC France (Saint-Germain-en-Laye), GNSS Service Centre (Torrejon de Ardoz).



Tasks and Responsibilities

The successful candidate will carry-out the following set of activities



A) Security operation activities as follows (the list is indicative and non-exhaustive):

• Supporting the EUSPA in the training and certification of operational users for Galileo and other Space Programmes in line with its infrastructure releases and services evolutions.
• Support the coordination and participation of operational users to Programme activities such as Service validation of new service milestones and service evolutions.
• Support the organisation and execution of consultation sessions and workshops with Operational users workshops hosted by EUSPA.
• Support EUSPA in the provision of the technical assistance to CPAs to perform its tasks.
• Support EUSPA in the provision of assistance for compliance verification.
• Support EUSPA when designated as a Competent PRS Authority.


B) Operate helpdesk and develop operator interfaces:


• Support the SST and GSC helpdesk operations, as the support channel for users, handling users' requests, and interfacing with the SST National Operation Centres as required
• Support the development of helpdesk tools e.g. ticketing system, and associated processes and procedures, to manage service requests and incidents
• Support the Taskforce in charge of communication and coordination of responses in critical operations, incl. SST high interest events, that require time critical communications, beyond standard services
• Support the Taskforce in charge of communication and coordination of responses in critical operations,
• Support the development of performance reporting tools, considering the collection and pre-processing of relevant data, for the establishment, monitoring and reporting on Key Performance Indicators (KPIs)
• Support the development of Service Provision interfaces (e.g. SST Portal, EU-GNSS Portal), supporting the requirements collection, and design, development, testing and deployment of new and improved features







Essential qualifications and experience

• University degree in Engineering, Physics, Mathematics or Computer Science
• 5+ years of experience in Space projects
• 5+ years of experience on a similar role
• Excellent team worker
• Ability to work in a multicultural team
• Proficiency level in English, both written and spoken
• Eligible for security clearance
• Availability to travel within Europe







Security

In line with security requirements of the EU Space programme the candidate shall be a citizen of a European Union state.

This position requires the candidate to obtain and maintain a security clearance.



Benefits

The successful candidate will be offered a permanent contract and a very competitive salary package, according to his/her skills and experience.



Interested in this position? Please, send an e-mail with your CV to:

jobs [at] cetrabase.com

(without blank spaces and brackets) specifiying in the subject "Support to operational users' management, coordination and communication".