Job Description

Description:

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules\xe2\x80\x99 firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.

Requirements:

\xe2\x80\x93 Need a full stack .net developer to work as an L2 resource in Azure Cloud infrastructure and provide technical support in applications and resolving issues
\xe2\x80\x93 Understanding and ability to do an analysis of Application Insights in Azure and system log to troubleshoot issues and provide immediate and long-term fixes.
\xe2\x80\x93 4 to 5 years of experience as a production support eng for the dot net application in C#, SQL server, MVC, web API, Azure Cloud, Nhiberenet, PHP, WordPress, My SQL, Application Insights
\xe2\x80\x93 Should have a strong command of SQL script writing and SQL server profiling.
\xe2\x80\x93 Troubleshoot performance issues in the .net application and SQL server
\xe2\x80\x93 Should have very strong .net application debugging and troubleshooting skills.
\xe2\x80\x93 Possess a good understanding of .net web-based technologies
\xe2\x80\x93 Collaborative, team-focused with working experience in a 17/5 uptime environment
\xe2\x80\x93 Strong verbal and written communications skills are a must

Preferences:

Additional Skills (good to have) \xe2\x80\x93
\xe2\x80\x93 Azure Cloud services and infrastructure and administration.
\xe2\x80\x93 Providing technical support and resolving issues.
\xe2\x80\x93 Should be able to write PowerShell Script.

Job Responsibilities:

\xe2\x80\x93 Identify and understand the issue
\xe2\x80\x93 Check Application Insights, and system logs to troubleshoot issues and provide immediate and long-term fixes in code.
\xe2\x80\x93 Provide a SQL script if required for an immediate fix.
\xe2\x80\x93 Check issues and coordination with other teams if required any support from other teams.
\xe2\x80\x93 Communicate with Customers, peers, managers, and cloud team regarding system issues & participate in 17\xc3\x975 on-call.
\xe2\x80\x93 Work independently to be able to communicate effectively with users, and development & support teams during downtimes and when there are questions or issues to be addressed.
\xe2\x80\x93 Follow the established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal/external teams.
\xe2\x80\x93 Ensure on-time delivery of all assigned tasks \xe2\x80\x93 incidents, problem tickets, etc.
\xe2\x80\x93 Knowledge of ticketing tool (Azure DevOps)

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise-we help our clients imagine what\'s possible, and accelerate their transition into tomorrow\'s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

GlobalLogic