Job Description

70+ billion! That\'s the number of units Novartis Technical Operations (NTO) supplied to over 150 countries in 2019. Our 26,000+ associates from 100 different countries are working hard to build an inspired, curious and unbossed culture in which everyone is enabled to be their best. We are unleashing the power of our people and putting data and digital at the heart of our transformation that is enabling us to reach more patients, on time, across the world. Efficient and collaborative partnering and management of third party operations is of critical importance for continued Novartis\' success. Do you want to be part of the team Your key responsibilities: Your responsibilities include, but not limited to: . Act as ERP system super user. Leading SPoC to fix EDI and ERP system related supply operation issues in the team. Engage with external suppliers (CMOs which deliver pharma products to Novartis) for resolution of issues related to information flow or physical flow of goods . Propose process and system improvements to enhance business effectiveness. Perform required corrective measures or escalate to next level of support. . Within Supplier Relationship Teams drive detailed planning, scheduling and order management to assure agreed delivery performance level. Develop and manage the relationship with External Suppliers and to customers for all supply related matters, such as demand/supply planning and analysis and order management to guarantee high customers service levels including stock management for free of charge customer-supplied components. . Responsible for order fulfillment tasks for a products manufactured at External Suppliers within scope of SRT, responsible for timely order fulfillment including organization and management of physical shipment of goods in collaboration with freight forwarders. Maintain adequate planning & master data parameters (e.g. MOQ, Lead Times, order frequency) setting for active assortment in close collaboration with local master data mgt. . Ensure running smooth operations and system set up aligned to business needs (order, material and financial flows in SAP). Transport invoice verification, Toll Reconciliation (if applicable for the accounts managed), issue request for creation and maintenance of Bill of Materials Diversity & Inclusion / EEO Minimum Requirements What you\'ll bring to the role: . Medium to high education in a technical, economics or scientific degree that contains supply chain management, logistics and/or planning including an APICS CPIM or APICS CSCP certification . 3-5 years planning experience in operations or supply chain and distribution. Experience working in a GMP environment . Deep expertise in SAP system, taking the lead for daily resolution of issues (special focus on IDOCs, Master Data, order and invoicing flows) . Knowledge of pharmaceutical operations principles and supply chain practices. Supply Chain Principles - extensive knowledge and under-standing of Materials Management principles such as (but not limited to) MPS, MRP, CRP, DRP, SFC, purchasing, distribution, import/export, transportation, etc. . Pharmaceutical Production - knowledge of pharmaceutical operations and industry practices, preferred. Experience in ERP rollout projects (valuable SAPR3 and S4HANA) . Pharmaceutical GMP\'s - knowledge of Good Manufacturing Practices. Commercial negotiations skills. Fluent English language skills, written and spoken are required. Valuable experience dealing with external partners (preferable Contract Manufacturers) Why Novartis 236 million lives were touched by Novartis medicines in 2021, and while we\'re proud of this, we know there is so much more we could do to help improve and extend people\'s lives. We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\'s toughest medical challenges. Because the greatest risk in life, is the risk of never trying! Imagine what you could achieve here at Novartis! Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

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