Job Description

Experience: 8+ years in food operations (vendor management, kitchen operations) Requires travelling Looking for Immediate joiners What you will be doing: Work closely with catering partners to identify gaps in processes at the kitchen. Create vendor performance scores based on analysis of the backend incidents data. Create structured plans to close the operational, hygiene, culinary, production plan & manpower management gaps. Work towards achieving higher performance scores with the partners. Bring in culinary, staff management expertise by working with various consultants. Hold strong relationships with all the stakeholders of key partners. Forecast incidents and preparedness at partner kitchens and suggest solutions. Implement service excellence and efficiency of partners. Requirements: 8+ Years of experience in Hospitality, Catering or Restaurant industry as a manager/consultant. Knowledge of Catering unit operations, manpower handling, curating menus & production plans. Good communication skills with fluency in English, Telugu & Hindi. People management skills. Expertise in Excel, PowerPoint. Who we are and what we do: SmartQ is a leading B2B Food-Tech company that solves complex business problems with the help of innovative solutions and cutting-edge technology. We are an MNC - multinational company that has its presence across 12 countries with more than 600 clients and a strong family of 350+ people, Bengaluru being our headquarters is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world\'s largest foodservice company - Compass group which has an annual turnover of 200 billion pounds. Our Digital cafeteria suite transforms any conventional cafeteria into a digital one making it a Queue-less, Cashless & Contactless cafeteria. We are a customer-centric company that has developed more than 25 tech products to provide the convenience of ordering and engaging customers at their fingertips, hence enabling the world-class cafeteria experience. While technology is the DNA of our company, Food aggregation is in our hearts. Our Aggregation vertical helps clients by working with a diverse set of food partners who are carefully analysed & handpicked. We Nurture them to provide excellent food service with a core focus on health, safety & consistent quality. SmartQ\'s menu engineering ensures the likes and tastes of the client & brings the best out of the food partner resulting in the ultimate food experience at the cafeteria. Food breaks are fun again with SmartQ! Note from CEO: With the opportunity of influencing the way more than 2 billion meals get consumed across the globe, working at SmartQ comes with a great privilege and responsibility. At SmartQ our vision has flowered from a deeply rooted emotion to Mother Earth and ourselves, as to Enable people to make healthier choices for themselves and the planet With the help of cutting-edge technology and the most vibrant minds coming together we are on the path of building towards this larger Goal. Come join us in this eventful, and purpose-driven journey at SmartQ.

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