Job Description

Functional Title

Printanista Connectivity Officer

Sub-Department

IT + Service

Department

IT

Reporting To

Manager

Duties and Responsibility

Printanista/At-Remote (supply management Software)

1. Installation and Configuration: Of Printanista/At-remote software on client systems. Ensure seamless integration with existing IT infrastructure.

2. Data Collection and Monitoring: Set up and manage automated data collection from networked printers and multifunction devices. Monitor the accuracy and consistency of data collection processes.

3. Client Training: Provide training to clients and end-users on how to use the Printanista software for print management and reporting.

4. Documentation: Maintain detailed records of installations, configurations, and support activities. Create documentation and user guides for clients.

5. Client Communication: Communicate effectively with clients to gather requirements, explain solutions, and address concerns.

6. Networking : Study client-server architecture, Assist Local IT to configure firewall ports to allow communication between client and the server (PrintanistaHub) while maintaining appropriate security measures.

7. Troubleshooting and Support: Diagnose and resolve technical issues related to Printanista installations and Reconnection. Provide ongoing support and maintenance to ensure smooth operation.

Experience

Minimum 1+ Years of Experience in IT Support

Qualification

Bachelor in computer Science (BSC, BCA) Or Diploma Computer Science

Technical Skills

Desktop, Networking, Printer installation, Application installation

Additional Skills

MS Excel , excellent communication skill

Salary - Rs. 25k to 35k

Place: Baroda

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person