Job Description

Key Responsibilities:
Supervise and coordinate front-of-house (FOH) staff, including hosts/hostesses, stewards,
bartenders to ensure smooth and efficient service delivery.
Train, mentor, and provide ongoing coaching to FOH staff, ensuring adherence to service
standards, etiquette, and SOPs.
Monitor dining room activity and guest flow, making adjustments as necessary to optimize
seating arrangements and ensure a seamless dining experience.
Assist in resolving guest complaints or concerns promptly and professionally, ensuring guest
satisfaction and retention.
Oversee the setup and preparation of dining areas before service, including table settings,
cleanliness, and ambiance.
Conduct pre-shift meetings to communicate daily specials, menu changes, and service
expectations to FOH staff.
Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of food and
beverages to guests.
Handle administrative tasks, such as scheduling, payroll, inventory management, and staff
performance evaluations.
Ensure compliance with health and safety regulations, including food safety, sanitation, and
alcohol service guidelines.
Lead by example in providing exceptional customer service, demonstrating professionalism,
hospitality, and attention to detail.Qualifications:
Previous experience in a supervisory or leadership role in the hospitality industry, preferably in a
fine dining restaurant or luxury hotel environment.
Strong leadership and communication skills, with the ability to motivate and inspire a team.
Excellent customer service and interpersonal skills, with a focus on guest satisfaction.
Knowledge of food and beverage operations, service standards, and etiquette.
Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks.
Flexibility to work evenings, weekends, and holidays as required.If interested please share me you updated resume on below detailsMail id :- prerna@zodiachrc.com
number :- 9137133524

Zodiac HR Consultants