Job Description

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital-and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers-with vital insight to deliver the care people need, right when they need it.
We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!
Supervisor, Coding & Review Services
The Supervisor, Coding & Review Services is responsible for directing and coordinating day-to-day activity for the assigned coding services team. The supervisor is primarily responsible for day-to-day staff responsibilities to ensure effective service delivery. This position requires strong organizational skills, the ability to problem solve, multi-task and firm understanding of the Electronic Medical Record(s) on their assigned team. The Supervisor must have a thorough understanding of coding services and require strong customer service skills.
Responsibilities• This position is responsible for overall management of assigned staff; this includes payroll, process management and improvement, HR related functions, and capacity planning.
• This position supports all operational functions associated with daily operations of the assigned Coding & OASIS Team.
• This role must have a thorough understanding of coding and review services (OASIS, 485 & Discharge) to ensure compliant practices are met.
• The Supervisor will support staff in meeting expected productivity goals.
• The Supervisor will assist with the customer experience as it relates to service questions, system access and queue management.
• This role will support staff using the department's operational policies, guidelines and code of ethical standards which include respect, diversity and integrity.


Qualifications:• Graduate of accredited school of professional nursing and BSN preferred
• 2 years utilization of home health OASIS review experience
• 5 years' experience in home health and/or hospice preferred
• A thorough education in coding systems and coding terminology with Proven coding capabilities, five years coding experience highly preferred.
• Certification in home health coding (HCS-D or BCHH-C in ICD-10)
• Certification in OASIS (COS-C or HCS-O)
• Experience in quality assurance (QA) or case management a plus
• Experienced in review of the 485 in line with industry and regulatory standards.
• Timely and accurate service production.
• Must have the capacity to relate to clinical stakeholders (customer and employees) in a manner to win confidence and establish rapport is essential.
• An exceptional attention to detail and strong detail orientation is required.
• Consistent demonstration of commitment to quality, customer focus, productivity and process improvement.
• Strong interpersonal and communication skills to effectively interact with representatives of client organizations, business leaders, and staff in a tactful and positive manner.
• Exceptional interpersonal skills, proven success in complex and ambiguous environments.
• Ability to work independently, with high productivity, and regularly meet deadlines.


Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.