Job Description

Job Summary:Will lead for Collections team in the new offshore center and help in driving process improvements across the function. The role will focus on ensuring that the collections function operates within a robust controls environment. To this end, develop and drive necessary financial policies, risk control matrices, standard operating procedures, and internal controls; implement appropriate governance processes that assure compliance with regulatory (such as SOX) as well as management mandates.Roles & Responsibilities:

• Handle a specific portfolio of Multi-family, Student Housing, Government, Commercial, Hospitality, and/or Trade accounts
• Provide direction, instructions, and guidance to a group of Credit Representatives (@5 - 7 reps with @1000+ accounts ea.)
• Communicate credit department and company payment policies
• Responsible for achieving the financial goals and objectives outlined by the Company
• Develop strategies the team will use to reach goals: Percent past due objectives
• Secure Lien rights for eligible accounts within your portfolio
• Submit accounts for collections and bad debt write-off
• Assess credit risk and establish/increase credit limits within DLA (CLIR \xe2\x80\x93 Credit Limit Increase Review), and/or approval for Pro Card
• Participate in process improvement projects, and support other management directives as prescribed
• Maintain accurate credit and collection files as well as electronic collection notes in Cforia
• Produce weekly and monthly reports as requested by management
• Assist with account reconciliations as needed
• Assist with order management
• Maintain strong communication with Sales, Customer Service and Sales Management
• Present Credit policies, processes, and procedures to sales as requested
• Train, coach, develop credit reps and Team Lead
• Perform annual reviews for assigned employees and recommend salary increases
• Handle data entry and general clerical tasks as needed

Years of Experience:Maximum 10 years of experienceWith 3 to 5 years in O2C with Collections experience mustMust 2 to 4 Years Team leading experienceRequired Minimum Qualifications:Bachelors / Post Graduate Degree in Finance preferable.Primary Skills (must have)

• Understanding of O2C processes
• Experience with collection and AR management

Must be able to work in night shift 5:30 PM to 6:30 AM \xe2\x80\x93 Any 9 hour shiftLowe\'s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe\xe2\x80\x99s