Job Description

Professional and Personal Attributes that we are seeking :- Sales Calls : Initiate and manage outbound sales calls to potential customers to introduce company products or services. - Product Knowledge : Possess in-depth knowledge of the products or services offered by the company to effectively communicate their features and benefits to customers. - Customer Engagement : Engage with potential customers in a courteous and persuasive manner, addressing their inquiries and concerns. - Lead Generation : Identify and qualify potential leads through effective questioning and data collection. - Sales Targets : Meet or exceed monthly and quarterly sales targets to contribute to the overall sales goals of the company. - CRM Management : Accurately record and update customer information and interactions in the Customer Relationship Management (CRM) system. - Follow-Up : Conduct follow-up calls or emails to nurture leads and close sales opportunities. - Objection Handling : Handle objections and concerns from potential customers professionally and offer appropriate solutions. - Documentation : Maintain proper records of sales activities, including call logs, sales reports, and customer correspondence. - Compliance : Adhere to all relevant sales and telemarketing regulations and ethical guidelines. - Feedback : Provide feedback to the Sales Manager and other relevant departments on customer feedback, market trends, and opportunities for improvement. Qualifications : - Any Graduation. - English, Hindi, Malayalam, Tamil languages is mandatory.- Proven experience of minimum of 2 years to 6 years in telesales or a similar role. - Excellent verbal communication and active listening skills. - Strong persuasion and negotiation abilities. - Ability to work independently and as part of a team. - Proficient in using CRM software and other sales-related tools. - Goal-oriented with a track record of meeting or exceeding sales targets. - Collaborative - Problem solving - the context of Sulekha Local Services Selling is to help the client figure out the problem or opportunity of how to grow. (ref:updazz.com)

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