Job Description

Job description

Business: Markets and Securities Services, Traditional NAV

Open positions:1

Role Title: Subject Matter Expert - Operations

Global Career Band: 7

Location (Country / City ): Kolkata

Recruiter Name : Archana Sharma

Why join us?

The traditional A&V team has daily, monthly and weekly NAV valuations with stringent timelines. The team is responsible for performing capital activity bookings, accruals, amortization, yields leading to final generation and validation of NAV through diagnostic checks, FMR and post NAV activities. The team also performs other Monthly & Reporting activities which includes Fee Reviews. XD Distribution, Trustee Packs and Queries, Regulatory & Client Reporting.

The A&V team is responsible functionally across multiple jurisdictions (where applicable) serviced out of MSS Kol.

The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provided on an ongoing basis.

The Opportunity:

The role will be of individual contributor nature and will not have team reporting to the role.100% technical role, responsible for core processing/reviewing activities and will require strong technical knowledge to achieve target deliverables.

The role will demand a daily balance of delivering an excellent client service within the standard NAV model of promoting continuous improvement of NAV processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.

The role would also require the individual to ensure that process and procedures are continually reviewed and improved and the changes are communicated and implemented effectively. The job also entails checking on internal control and measures undertaken and regularly reviews them in order to maintain quality and productivity at the optimum level.

Perform any additional responsibilities that may be required by the manager in support of specific projects, on-going management and development of the process.

What youll do:

Impact on the Business/ Function

• Participate in the deployment of defined business solutions to remove manual processes.
• Identify and reduce manual processes for enhanced operational control. Support and implement technology up gradation.
• Lead User Acceptance Testing for the business (as and when required).

Leadership & Teamwork

• To share process related best practices with the team.
• Initiatives to demonstrate the application of principles in the day to day work environment Participation and support provided to initiatives taken by other teams
• Perform any additional responsibilities that may be required by the Supervisor in support of the on-going management and development of the division
• Be involved in the project / support related activities as and when it arises.
• Undertake/conduct trainings/cross training for all staff including existing and new staffs.
• Being proactive in identifying root cause for process related challenges and share qualitative resolution
• Be flexible to adopt in different working environment with counter parts across the globe.
• Demonstrate Group Values & principles

Customers / Stakeholders

• Primary responsibility of preparing NAV packs and performing checker activities.
• Problem situations are proactively identified and resolved to give maximum customer satisfaction and escalated where necessary. Appropriate measures are taken to improve quality and prevent recurrence.
• Establish and maintain effective relationship with customer business areas and identify areas of service improvements. Be the first escalation point in resolving issues with the Business Partner on a timely & ongoing basis.
• Ensure packs are delivered with quality and within set deadlines. Additional focus on priority clients and strategic approach on valuations should be done keeping the priority clients in mind.
• Procedural changes/new initiatives are reviewed, agreed with the business areas, fully communicated to staff and implemented.

Operational Effectiveness & Control

• Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• To be aware of the Operational Risk scenario associated with the role, and to ensure that all actions during your employment with HSBC take account of the likelihood of operational risk occurring. Ensure escalation process is in place and is effective.
• Ensure GAV/NAV operating procedure is followed with management of risks (if any). Continually assess the risks inherent in department processes and procedures.
• Additional review of Job-Aid Matrix, SOPs, process notes, checklists and other internal process related documents periodically.
• Perform any additional responsibilities that may be required by the manager in support of specific projects, on-going management and development of the process.
• Perform the funds activities correctly as per the SOP.
• Timely and accurate publishing of MI/Reports.
• Ensure completion of all mandatory training on time.

Requirements

What you will need to succeed in the role:

• Bachelors degree in Commerce or qualifications to accounting/finance industry or relevant experience.
• Detailed understanding single sub-process, control points, end to end process risk.
• Excellent knowledge in accounting principles and fundamentals of Accounting.
• Decent knowledge in A&V process with clear understanding of the E2E Fund Accounting Model.
• Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds, Corporate Actions, Financial Instruments and reconciliations.
• Ability to speak and understand English
• 3-5 years of relevant Funds administration experience.
• Excellent Team Management skills with ability to handle personnel issues and strong team bonding.
• Efficient Time Management and ability to multi task work and priorities to meet defined deadlines
• Proactive in implementing and driving solutions.
• Ability to build excellent rapport and working relationship with other departments and jurisdiction thus ensuring smooth operations.
• Should have demonstrated behavior in line with HSBC values throughout
• Strong working knowledge on MS Office
• Will be expected to maintain HSBC internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators.
• Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk (if any).

What additional skills will be good to have?

• Additional qualifications related to financial industry will be given preference
• Knowledge of Derivatives Instruments
• Earlier experience in custody / brokerage / funds services / depository industry.
• Detailed understanding of end to end product and process, multiple market and regulations pertaining to the fund services industry.
• Working knowledge of Bloomberg / Reuters, other reconciliation and accounting applications used across industry Life cycle of NAV process

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type IND GSC : IJP Applicant User Guide in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

Youll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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