Student Support Officer

Year    TN, IN, India

Job Description

Position Overview:

HERE AND NOW - The French Institute is seeking an enthusiastic and determined Sales Executive to support our Sales Manager in meeting customer acquisition and retention goals. The ideal candidate will be the first point of contact for students, providing assistance with technical and administrative queries and ensuring a seamless customer experience. This role involves supporting the admissions team, developing student support programs, and coordinating various activities to promote academic success.

Key Responsibilities:

1. Customer Management:

- Serve as the primary point of contact for students, addressing their technical and administrative queries.

- Provide educational guidance about courses and their benefits.

- Support the professional growth of students and help them achieve their academic goals.

2. Sales Support:

- Assist the Sales Manager in developing and implementing sales strategies.

- Help in identifying new business opportunities and ensure consistent growth in sales revenue.

- Develop and monitor student support programs to enhance customer satisfaction.

3. Coordination and Execution:

- Assist with the organization, coordination, and execution of tests and the delivery of study materials.

- Ensure students have a seamless experience with our portals and materials.

- Coordinate and oversee the organization and delivery of demonstration classes featuring student-professor interactions.

4. Administrative Support:

- Maintain detailed records of student interactions using CRM tools like HubSpot and Salesforce.

- Support the Sales Manager in presenting sales, revenue, and expenses reports to the management.

Qualifications:

1. Bachelor's Degree in Marketing or a related field.

2. Committed to continuous education through workshops, seminars, and conferences.

3. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

4. Strong proficiency in English.

5. Strong business sense and industry expertise.

6. Excellent people management skills.

7. Ability to work independently and as part of a team.

8. Strong organizational and time management skills.

Job Type: Full-time | Work from Office

Salary : Rs 20,000 to Rs 40,000 (including perks and incentives)

Speak with employer: +91 8610337621

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 3 years (Preferred)

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Job Detail

  • Job Id
    JD3413991
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year