Job Description

We are seeking a dynamic and motivated Admission Tele caller with excellent communication skills to join our educational institution's admissions team. The ideal candidate will be responsible for engaging with prospective students, providing them with information about our courses, and guiding them through the admission process. This role is critical in helping students make informed decisions about their education and future.

Key Responsibilities

• Handle Inbound and Outbound Calls: Reach out to prospective students and handle incoming inquiries about the institution's programs.
• Provide Course Information: Explain details of available courses, including program structure, fees, admissions requirements, and career prospects.
• Guide Through Admission Process: Support prospective students by walking them through the application process, ensuring they understand each step and complete it correctly.
• Maintain Records: Accurately document all conversations and updates in the CRM system to keep track of leads and admissions.
• Follow Up on Leads: Diligently follow up with potential students who have shown interest in our programs to encourage enrollment.
• Provide Exceptional Customer Service: Answer questions and resolve concerns to maintain a high level of satisfaction among potential students.

Key Qualifications

• Education: Graduate or equivalent (any field).
• Experience: Prior experience in tele calling, preferably in an educational or admissions context.
• Communication Skills: Excellent verbal communication skills in [languages as applicable, e.g., English, Hindi, Bengali], with a persuasive and clear style.
• Customer-Oriented: Friendly and supportive attitude to assist prospective students in making the best choices for their education.
• Organizational Skills: Ability to manage a high volume of calls and maintain accurate records in CRM tools.

Preferred Skills

• Knowledge of CRM Systems: Familiarity with CRM tools for managing and tracking leads.
• Target-Driven Mindset: Comfortable with working towards monthly or quarterly admission targets.
• Team Player: Works collaboratively with the admissions and marketing team to align on strategies and ensure admissions goals are met.

Why Join Us?

• Opportunity to work in a reputable educational institution.
• Training and development opportunities to grow your skills.
• Dynamic, supportive team environment.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Fixed shift

Experience:

• total work: 3 years (Preferred)

Work Location: In person